$63,958 - $87,476 per annum
Metrolinx is an agency of the Government of Ontario and our goal is to create a transportation network that enhances the prosperity, sustainability and quality of life for the Greater Toronto and Hamilton Area.
We lead planning in the region with a Regional Transportation Plan that guides the work and investments of the organization.
This includes building light transit, bus rapid transit and Regional Express Rail, as well as operating GO Transit, UP Express and PRESTO.
Our Community Relations Office is seeking six Community Relations and Issues Specialists to develop and implement strategic and effective community relations and communications plans for Toronto Expansion Projects.
Key Responsibilities :
Developsand creates integrated project design and construction communication strategiesthat support and enhance Metrolinx’s corporate image and objectives
Developsstrong and effective relationships with the residents, businesses and otherlocal stakeholders to enhance and expedite Toronto Expansion Projects andMetrolinx’s public communications efforts and image by :
Definingand clearly communicating Metrolinx’s viewpoint, interests, and project-relatedfacts
Conductingprimary and secondary research to investigate project and public informationand produce accurate and effective key messages
Createsopportunities for community engagement to have a say on the project
Developing,monitoring, and maintaining a communication / contact log to chronicle actionstaken and results
Developingcommunications and presentations arising from project data and distribution tothe affected neighbourhood, thru pamphlet drops and / or the public facingwebsite
Analyzingand interpreting information to ensure that all final products meet Metrolinx’scorporate communications objectives
Location : Community Offices along the routefrom Liberty Village neighborhood to Riverdale, North to Don Mills and Eglinton
Number of Positions : Six (6)
Minimumfour (4) years’ experience in communications and media relations, customerservice, or community relations with experience executing and communicatinginformational and promotional material to the general public
Musthave a valid Ontario Class G driver’s licence and must meet corporatestandard for a good driving record. Valid driver licence must be maintainedduring the employment relationship and are a condition of employment
Completeproficiency in the English language is essential to facilitate high profilepublic communications
Knowledgeof customer service techniques and tactics including social media
Completionof a diploma in Communications, Media or related field or a combination ofeducation, training and experience deemed equivalent
Abilityto communicate in French is an asset
Previousexperience working on large infrastructure projects will be considered an asset
Previousexperience in facilitating a public consultation process or engagement session
Moderncommunication techniques and software applications (e.g. desktop publishing,word processing, web-authoring)
Knowledgeof issues management related to multimedia products, and internetcommunications
Experienceleading community projects to deliver finalized communications products withintight deadlines
Organizational,research, planning, and project management skills
Interpersonal,diplomacy, and oral / written communication skills to collaborate and provideproject information to the general public
Yourstandard work week is 7.25 hours per day, 36.25 per week, working Monday toFriday and occasionally on evenings and weekends