Summary of Responsibilities :
Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following :
Demonstrates Accor Service Promise Standards and Values in all interactions with guest and colleague.
Liaise with Front Office and Engineering and other related departments to co-ordinate guest service and resolve emerging guest issues promptly.
Daily task assignments
Inspection of Le Club guests, VIP’s, Distinguished Visitor guests
Answers and qualifies all phone calls to Housekeeping.
Assists with Fairmont Fit requests on a daily basis.
Helps to build and maintain high morale within the department
Provide feedback to colleagues
Responds and follows up with al Lost and Found inquiries.
Communicates with colleagues using two way radio.
Input of Payroll daily
Attends daily Housekeeping briefings.
Adheres to Health & Safety policy and ensuring safe work practices are followed at all times.
Adheres to Environmental policies and procedures.
Maintain bulletin boards.
Attend Housekeeping meetings, taking minutes and providing minutes.
Co-ordinates Out of Order rooms.
Assists with bi-weekly inventories.
Completes storeroom requisitions.
Assist with issuing uniforms and maintaining uniform files
Preferred Property Manager experience.
Basic computer skills including Word, Excel and Internet.
Must be able to work in Various shift times
High attention to detail
Solid Telephone skills.
Previous Housekeeping experience preferred
Ability to multi-task.
Ability to work with minimum supervision with an attention to detail in a busy environment.
Good communication skills for guest and colleague interaction.
Visa Requirements : To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada.
We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.