Client Experience Professional (Receptionist)
Deloitte AU
Winnipeg, Manitoba, Canada
5d ago

Our Purpose

Have many careers in one Firm.

Partner with clients to solve their most complex problems

Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.

Are you interested in a career in customer service? Looking to gain more professional experience? Look at the opportunity below!

What will your typical day look like?

In general, as a Client Experience Professional, you will :

  • Support the physical operations of the office Coordinating maintenance, vendor management, invoiceprocessing
  • Perform general office maintenance and organization of meeting rooms, workstations, supply rooms,printer / copier areas
  • Represent the firm as an ambassador for our clients in the following roles arranging and execution of catering services, meeting room management, mailroom and café service assistance
  • Answering and directing calls, organizing meeting roombooking and events, greeting clients
  • About the team

    The members of the Business Operations team possess a practical body of knowledge that is applied in thedelivery of office support.

    It includes jobs in the areas of procurement, mailroom, security, concierge, delivery anddistribution, reception, records, telecommunications, hoteling resource management and facilities management.

    The Business Operations role draws upon knowledge of the specific function discipline and the organization'sbusiness practices to provide services to ensure the safe, efficient and effective operation of the organization.

    TheBusiness Operations group is seeking a Client Experience Professional for our Winnipeg office.

    Enough about us, let’s talk about you

    You are someone who is / has :

  • 3-4 years work experience in administration, customer service, hospitality, or a facilities environment
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook
  • Client-oriented with strong customer service skills and the ability to communicate clearly and professionallywith all levels of staff
  • Proactive and results driven
  • Experience working in a team environment
  • High degree of organizational, time management, and multi-tasking skills
  • Ability to lift up to 50 pounds if required
  • Bilingual in French and English is an asset
  • Our shared values

    While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

    They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders.

    We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came.

    They are what sets us apart and makes us Deloitte.

    Every day, we live our Purpose through the following five shared values :

  • Lead the way : Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity : Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other : We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion : We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact : We approach our work with a collaborative mind set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.
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