Business Analyst/Technical Advisor
Federal Public Service
Gatineau (Québec)
18d ago

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact below to request special accommodation.

All information received in relation to accommodation will be kept confidential.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies.

As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Innovation, Science and Economic Development Canada (ISED) has an IMMEDIATE NEED TO FILL SEVERAL VACANCIES and, as such, will select a first batch of applications on NOVEMBER 26th, 2018 to assess.

Applications submitted after November 26th, 2018 are welcome for future consideration and will remain in the inventory until the closing date.

You can update your résumé or responses to the screening questions at any time prior to your application being selected for assessment.

Our inventory process is open-ended : based on your interest and experience, we will guide you to the team that matches your qualifications and skills.


As a Business Analyst / Technical Advisor working at Innovation, Science and Economic Development Canada (ISED), you will have a direct impact in transforming how business is transacted both within the department and with the global innovation community.

You will join an established team of business analysts and will collaborate with your colleagues to ensure a coordinated, enterprise approach to business analysis on major transformative programs and projects.

Working directly with business experts and interfacing with ISED’s Chief Information Office Branch, you will be responsible for thoroughly understanding, formalizing and communicating business operations, needs and intended outcomes on specific Information Management (IM) / Information Technology (IT) initiatives so that business value is realized.

This is a unique opportunity to leverage your business analysis knowledge and experiences to deliver quality business analysis and product acceptance testing services on large IM / IT projects within multi-

year transformation programs that are modernizing ISED’s digital environment! As well, depending on the need, you may be engaged in key IM / IT initiatives supporting significant legislative change agendas or addressing Government of Canada and other departmental priorities.

On any given day, you will find yourself driving business value as you :

  • Provide recommendations on new IM / IT investment proposals;
  • Define high level business and stakeholder requirements in support of business cases;
  • Analyze existing business processes and define stakeholder, solution and transition requirements for approved initiatives; and
  • Assess the alignment of designed or delivered solutions with ISED’s needs and the broader needs of the innovation community.
  • Intent of the process

    The initial intent of this process is to staff multiple determinate and indeterminate positions within the Innovation, Science and Economic Development portfolio, specifically at Corporations Canada and the Canadian Intellectual Property Office.

    In addition, this inventory will be used to establish a partially or fully qualified pool of candidates which may be used to staff similar positions with various tenure, linguistic and security requirements within Innovation, Science and Economic Development Canada.

    Positions to be filled : 6

    Information you must provide

    Your résumé.

    In order to be considered, your application must clearly explain how you meet the following (essential qualifications)


    Successful completion of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.


  • Significant* experience performing the functions of a Business Analyst in support of IT software implementations, which includes performing activities such as :
  • planning and estimating business analysis activities;
  • analyzing, modeling and validating business process flows and data;
  • eliciting, analyzing, documenting and validating business needs and requirements;
  • assessing proposed solutions against anticipated business outcomes and
  • requirements;
  • developing test strategy, plans and scenarios;
  • coordinating the acceptance testing of solutions;
  • diagnosing, troubleshooting and resolving IT issues.
  • Significant experience is defined as having the depth and breadth of experience that would normally have been gained performing the duties over a period of three (3) years or more.
  • Experience facilitating communications with and between business clients and technical implementation teams;
  • Experience authoring as well as presenting results and recommendations based on business analysis.
  • If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)


    Successful completion of a business analysis certification program endorsed by the International Institute of Business Analysis (IIBA) or the Project Management Institute (PMI).

    Holds a recognized professional Business Analyst designation, such as :

  • IIBA Certification of Capability in Business Analysis (IIBA-CCAB),
  • IIBA Certified Business Analysis Professional (IIBA-CBAP),
  • PMI Professional in Business Analysis (PMI-PBA),
  • Holds a recognized professional Project Management designation, such as :

  • PMI Professional in Project Management (PMI-PMP)

  • Experience performing business analysis for commercial off the shelf (COTS) software implementations;
  • Experience performing business analysis for IT software implementations using agile software delivery practices.
  • Experience using a requirements management system to manage business analysis information.
  • The following will be applied / assessed at a later date (essential for the job)

    Various language requirements

    Bilingual imperative BBB / BBB

    Bilingual imperative CBB / CBB

    Bilingual imperative CBC / CBC


  • Knowledge of concepts and best practices in the field of business analysis;
  • Knowledge of the development lifecycle in an information technology environment.

  • Ability to apply generally accepted business analysis techniques;
  • Ability to analyze issues and make recommendations to management, in relation to business analysis activities;
  • Ability to develop and maintain collaborative working relationships with stakeholders;
  • Ability to influence, negotiate and build consensus in an effective manner;
  • Ability to manage multiple projects and tasks in a fast paced environment;
  • Ability to design an acceptance test strategy and develop test plans and test scenarios using generally accepted testing techniques;
  • Ability to communicate effectively orally;
  • Ability to communicate effectively in writing.

  • Client Service Oriented;
  • Judgement.
  • The following may be applied / assessed at a later date (may be needed for the job)

    Conditions of employment

    Reliability Status security clearance - Note that Secret security clearance may be required for some positions.

    Other information

    The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve.

    We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

    Only on-line application received via the Jobs GC site will be accepted. Persons with disabilities preventing them from applying on-

    line are asked to contact the Public Service Commission at 1-800-645-5605.

    The selection decision(s) may be based on one or more of the following criteria :

  • Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team.
  • Matching of the individual's experience or qualifications to the specific duties of the position being staffed;
  • Depth, breadth, type of work-specific experience;
  • Level / degree of one or more competencies / qualifications;
  • Asset qualifications.
  • All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

    You will be required to show how you meet the EDUCATION and EXPERIENCE requirements for both the ESSENTIAL and ASSET QUALIFICATIONS, if applicable, for the initial screening through your résumé and in answering online screening questions.

    It is your responsibility to PROVIDE CLEAR AND CONCRETE EXAMPLES. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities.

    Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples.

    Resumes may be used as a secondary source to validate the experience described in the online screening questions. As such, information on your described experience, etc.

    provided in the screening questions should be supported by your résumé.

    Failure to provide the above information in the format required may result in your application being rejected from the process.

    Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

    Depending on the number of candidates, the department's needs and it's Human Resource plans, volume management strategies such as, but not limited to, top-

    down selection process, cut-off scores, random selection and / or assessment may be used for the purpose of managing applications / candidates.

    Add to favourites
    Remove from favourites
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form