Ready to take your technical expertise to the next level?
If so, the NFV / Cloud Infrastructure DevOps team within Technology Strategy is looking for YOU - a dedicated team member who draws from their technical expertise to make a meaningful impact!
Together, this team architects, designs, delivers and operates TELUS’ Cloud infrastructure each and every day.
In this role, you will have a focus on Operations, and collaborate with the rest of the DevOps team on this highly visible infrastructure, ensuring it is stable, reliable and flexible.
At the core of your strengths, is your ability to see the big picture - you understand that your integral contributions keep TELUS ahead of the game with emerging technologies, and growing our client base and revenues.
What YOU Bring :
Provide support for production Openstack based infrastructure
Perform incident management, root cause analysis and implement stability solutions for applications / systems utilizing the middle-tier infrastructure
Be available to support outages / degradations with the infrastructure
Determine, establish and implement operational requirements to support new applications / systems introduced in the infrastructure
Provide feedback and work closely with the architecture and development team to allow for maximum stability and future growth
Troubleshoot distributed solutions across multiple environments
Coordinate / participate in cross functional projects and stability / availability meetings
Create and maintain support documentation for the infrastructure
Work closely and in partnership with various operational support teams, development teams, project managers, vendors, and internal clients
Focused on providing high systems availability which leads to customer satisfaction
Working knowledge of configuration and administration of databases : MongoDB, MariaDB, MySQL or others
In-depth working knowledge of LINUX (system admin level)
Good knowledge of virtualized server platform implementations (KVM)
Good knowledge of deployment procedures, processes, and troubleshooting
Working experience with monitoring and assurance tools
Working experience with DevOps Tools (Automation, CI / CD, Git)
Strong problem solving and analytical skills (ability to find creative solutions to end-users' problems
Who You are :
Proactive Planner : Strong organizational skills with the ability to scope out difficult tasks, set objectives and goals, develop schedules, prioritize multiple activities, and anticipate roadblocks Familiar with project methodologies and project life cycle, change management, and release management
Self-Starter : Able to manage multiple deliverables to meet deadlines and goals in fast-paced, ever-changing, and sometimes ambiguous environment
Collaborative Communicator : Able to build positive relationships across the organization and explain technical terms in a clear format that nontechnical stakeholders understand
Positive Influencer : Able to facilitate meetings and negotiate deliverables and timelines for incident resolutions
Lifelong Learner : Attains a passion for learning new skills and technologies quickly
In your Toolkit :
Degree in Computer Science or Engineering
Minimum 5 years work experience in an operational role with Cloud, Data Centre, Infrastructure or XaaS
Networking experience would be an asset
Telecommunications experience an asset
Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.
Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.
Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.