At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience.
Responsibilities The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including :
Develop and present estimates, source parts and sell jobs to customers
Interpret inspection results (working with Technician) and present results to customers
Deliver superior customer service while listening and consulting customers
Contributing to the effectiveness of peers to promote success
Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
General automotive knowledge
1 year experience in the automotive industry
Excellent customer service skills
Good communication skills
Valid driver’s license
Ability to work a flexible schedule including weekends, evenings, and holidays
Able to communicate in Cantonese and Mandarin an asset
MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team.
MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.