Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. Major Job Duties : Test and image desktops and laptops.
Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.
Assist Corporate Desk Side Support technicians with large IMAC’s. Assure that all tickets requiring follow up work and / or calls receive appropriate attention.
Provide technical support to end users via telephone. Back up and burn end user data. Assist in developing and documenting improvements to current processes.
Assist coworkers in resolution of end users’ technical issues. Assist coworkers in the execution of