$15.61-$20.29 / per hour, DOE
Financial Aid Office hours are :
8 : 00 AM - 7 : 00 PM M-Th and 8 : 00 AM - 5 : 00 PM Friday
8 : 00 AM - 7 : 00 PM M-Th
Schedules are based on the needs of the Financial Aid Office
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives.
Our benefits are designed to provide support for every life stage and lifestyle in our community.
Benefits & Perks Options
Working within a learning college environment, this position in the Financial Aid Office performs technically complex financial aid processing, including awarding federal student aid.
Reviews reports and assists in various areas of Federal Student Aid and scholarship programs to ensure program compliance.
Is responsible for coordinating with various student services areas and assists with policies and procedures. Performs customer service to students through online chat, phone calls and supporting our students at the financial aid counter.
Provide outreach regarding student services areas to include financial aid by counseling students about eligibility and required documents.
Work with a diverse population of administrators, faculty, staff, students, and the general public. Also, other related duties as assigned.
reviews various exception reports on a daily, weekly, and monthly basis; monitors student’s enrollment daily, weekly for disbursement of funds or changes to FA package, processes FA documents
25% - Performs technically complex Title IV processes including review of financial aid applications, packaging student financial aid inclusive of verification, budget proration’s, awarding, authorization of funds, corrections to ISIRs, post award adjustments, etc
15% - Assists in analyzing / interpreting regulations for financial aid programs and responds to inquiries requiring detailed knowledge of regulations and policies from internal and external customers
10% - May evaluate and take action on student appeals, conduct FA presentations to student groups regarding financial aid / scholarship resources and policies and provide general clerical assistance
10%- Performs functions of student services programs including student advisement, admissions and records, and financial aid assistance.
Provides customer service to both students and parents in person and via the telephone on all areas with the ability to explain regulations and policies confidently
may assist in training of students, staff, and temporaries; performs other related duties as assigned
Associate’s Degree from a regionally accredited institution in business administration, education or directly related field, and one year of experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
1. Two (2) or more years of experience in a financial aid office with knowledge in federal and State aid regulations, programs, compliance, policies, and student financial aid guidelines.
2. Direct experience in awarding and disbursing student financial aid in compliance with federal and state laws.
3. Experience with customer service and counseling students and parents on financial aid regulations, institutional policies, and financial aid award inquiries.
4. Experience with various computer software specific to financial aid, proficient in National Student Loan Data System (NSLDS), Common Origination and Disbursement (COD), Central Processing System (CPS), processing financial aid in a student information system, BOEXI.
Special Working Conditions
Must not be in default or overpayment of federal financial aid funds.
Possession of a valid State of Arizona Class D driver's license is required if driving a college vehicle; must meet minimum standards regarding driving :
Travel to campus during interview / selection process will be at candidate’s own expense
Will be required to travel or be assigned to all MCCCD locations
May require numerous evenings or weekends
May require prolonged periods of viewing a computer screen