Quality Assurance Technician
Pure Sunfarms
Delta, BC, CA
6d ago

Driven by a love of plants, Pure Sunfarms is one of Canada’s largest, single-site, licensed producers of high-quality, greenhouse-grown cannabis based in BC’s Fraser Valley (Delta).

We are proud to bring together individuals from a wide breadth of industries, backgrounds, and experiences, and promote a culture of belonging where everyone can truly be themselves in every form of expression that is natural to them.

This is our priority and guiding light at Pure Sunfarms, driving our uncompromising approach to quality and success within the Canadian recreational cannabis market.

We believe our differences are our strengths, letting us look at cannabis in a whole new light.Pure Sunfarms is looking for a Quality Assurance Technician to join a team of Quality, Regulatory and Research professionals.

This is a dynamic role for anyone looking to gain a combination of knowledge / experience in cannabis cultivation / processing, quality management system and Cannabis Regulations.

The QA Tech will primarily be responsible for the complaint management process and assist manager / director of QA to analyze the safety / quality / compliance of concerned products.

The QA Tech will partner cross-functionally with internal stakeholders, including but not limited to Customer Care, Quality, Operations and Manufacturing, and external stakeholders including wholesale customer and co-manufacturing Licence holders.

Essential Functions

  • Communicate any complaint information to relevant internal / external stakeholders
  • Partner closely with Quality / Production colleagues to investigate product quality concerns, perform root cause analysis
  • Initiate corrective action plans and coordinate with Quality / Production colleagues to address each action item. Follow up on any action items until completion
  • Highlight and identify trends to be further reviewed, investigated, or actioned by management
  • Ensure that complaints are investigated, resolved, and closed in a timely manner
  • Maintain Compliant documents, including but not limited to logging complaints into ERP system / provincial board portal, complete complaint reports, and update complaint status.
  • Assist with SOPs, CAPA (corrective action & preventive action), change control, deviation related to complaint processes.
  • Other Duties

  • We work in a fast-paced environment, rolling up our sleeves to build something bigger than ourselves. Other duties may arise from time to time / most of the time and as a team, we look to support each other.
  • Your Brand, Your Story

  • We already know you love working with data and sample collection, but we want to know more about your strengths. You’re good at the following :
  • Bachelor’s Degree in Science or related field of study, AND / OR equivalent combination of education and experience
  • Knowledge of applicable federal and provincial legislation, acts and regulations for Cannabis would be an asset
  • Experience in developing SOPs, work instructions, and drafting technical reports
  • Experience in handling customer complaints, change control, CAPA.
  • QA work experience in a GMP environment would be an asset
  • Strong analytical, and problem-solving skills with a focus on details, while working in a dynamic, fast-paced environment
  • Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Demonstrated good verbal and written communication skills in English
  • Organizing and prioritizing your work to meet deadlines and can adapt to unexpected priorities
  • Exercising professional judgement and decision making
  • Must have the ability to obtain and pass a RCMP Criminal Record Check and maintain security clearance.
  • At Pure Sunfarms, we are growing our team with the same care we devote to growing our plants. We’re proud of the diverse and inclusive culture that we’ve built and are excited to learn more about your experiences and how you can contribute to Pure Sunfarms and the cannabis industry.

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