Hiring Manager : Thomas Bruce Barnes
Recruiter : Crystal Renea Thompson
Location : London, Ontario (CA-ON)
Drive global technology
With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries.
Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.
CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.
We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters.
You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.
From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.
Provides primary support to customers encountering problems using the CDK’s products and solutions. Responds to customer product inquiries via telephone or in written internet-
based email or chat sessions. Facilitates inquires through systems in order to provide answers to common questions and problems.
Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
Documents customer information and recurring technical issues to support product quality programs and product development
Position Responsibilities & Essential functions
Qualifications & Requirements
PREFERRED ATTRIBUTES & Qualifications
At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide.
We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or veteran status.
Accommodations are available on request for candidates taking part in all aspects of the selection process.