Seeing beyond numbersº
At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive.
Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States.
We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.
This role sits within Laurentian Bank, a subsidiary of Laurentian Bank Financial Group.
Manage the branch based on general practices, policies and objectives and ensure compliance with current legislation and the Bank's policies, programs and procedures.
Manage and control branch operations and ensure employee productivity.
Manage his or her employees in compliance with current legislation and the Bank's policies, programs, procedures and collective agreement and ensure they develop their potential.
Set quality standards for the services offered to users or clients and resolve disputes.
Target client needs and predict how their situation may evolve; recommend financial strategies adapted to client needs.
Develop a business development master plan.
Support and engage the Sales team according to the orientations and priorities established by management.
Define key solicitation, sales and customer retention strategies for the Sales team.
Implement optimal strategies for developing, negotiating and concluding profitable agreements for the Bank.
Represent the organization and promote the Bank's image in the community by developing and maintaining business relationships with current and potential clients and influential people.
Review loan applications based on authorization limits and set rules and standards.
Analyse and review processes to optimize branch efficiency and profitability.
Ensure compliance with and the application of risk management standards.
Plan the branch's budget and rigorously monitor real changes versus the budget, as well as analyse and justify any discrepancies.
Maintain and optimize communications with internal and external stakeholders involved in branch operations.
Keep updated on current legislation and the Bank's policies, programs and procedures; track market trends.
Ensure a work environment that fosters the development of human resources within the branch and promote and reward initiative and creativity.
Perform all tasks of similar or general nature requested by his or her superior or required for the job.
University in a relevant field and a minimum of three years of related experience, including a minimum of one year in a management role.
License of Dealing Representative of a Mutual Fund Dealer.
Excellent knowledge of bank products
Customer service skills
Successful completion of the mutual funds course offered by the IFSE for bank managers
Equity, Diversity & Inclusion
We are proud to be an equal opportunity employer and are committed to fostering an inclusive and accessible work environment that reflects the diversity of our customers and our communities.
We welcome and encourage applications from individuals from all groups, including Indigenous people, women, visible minorities, and persons with disabilities, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other legally-protected ground.
Accommodations for persons with disabilities are available upon request for job applicants taking part in all aspects of the recruitment process.
We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.