Senior Human Resources Advisor
Great-West Life Co.
Toronto, ON, London | CA, ON, CA
4d ago

Our Story

We are proud to announce that Canada Life will become our company brand under which our three companies service Great West Life, London Life, and Canada Life.

Together, Great-West Life, London Life and Canada Life have been in the business of keeping promises for over a century.

The new Canada Life brand combines the strengths of all three so we can better deliver on our purpose : To improve the financial, physical and mental well-being of Canadians.

We are excited about this journey. To find out more about our story, click here

Role Description

The Senior HR Advisor provides consultative support and service to senior level business / function people leaders to support the development and delivery of the HR agenda that aligns to the vision and strategies of the company.

Accountabilities :

  • Provide HR related advice and coaching to assigned client groups and business leaders (typically ranging from VP to Manager level) on matters related to HR policy or practices, workforce planning, talent management, employee relations, compensation decisions, structures and organizational effectiveness, employee engagement etc.
  • Elevate people managerial capabilities by providing advice, support and coaching to senior level people leaders on all people and talent matters (i.
  • e. leadership, team facilitation, situational training).

  • Provide counsel and support to individual employees on work related issues (employee advocacy).
  • Manage the escalation of employee issues, and engage with Employee Relations & Standards Centre of Excellence to support complex employee issue resolution.
  • Identify people related issues / themes across client groups and HR Center of Excellence (COE) areas and recommendations for action to mitigate risks and act on opportunities.
  • Support cyclical HR processes for supported client groups (i.e. talent management, salary administration etc.).
  • Participate on projects teams and / or develop and / or deliver small scale HR projects to the business (i.e. coordinating HR projects with members of the HR community and other key business stakeholders including other HR teams).
  • Participate on cross-line business HR committees and councils to share best practices, lessons learned and collaborate on initiatives.
  • Support and contribute to talent plans for the business / function supported (i.e. diagnostics of organizational health, key business / function needs and opportunities;
  • strategies for recruitment, retention and development of talent pools; organizational effectiveness plans including development of strategic capabilities;
  • elevating overall talent bench for supported businesses / functions).

  • Assist with an employee’s return to work from STD, LTD and leave of absence cases.
  • Qualifications and Competencies :

  • 6-9+ years as an HR professional.
  • Ideal education includes a post-secondary Degree / Diploma in HR Management, Business Administration or a related field.
  • An HR certification is an asset.

  • Demonstrated interpersonal and communication skills to effectively deal with multiple stakeholders.
  • Ability to network across functional teams and build solid client relationships.
  • Sound problem solving and influencing skills, coupled with an ability to understand broad Human Resource issues and resolve conflict situations in a diplomatic manner.
  • Ability to multi-task with strong organizational, planning and time management skills.
  • Excellent data analysis skills with a well-developed ability to think analytically and present various analyses in a useful and understandable format.
  • Ability to identify trends and / or anomalies in a dataset and conduct follow-up root cause investigation.
  • Ability to communicate and present findings in a succinct and professional manner.
  • Strong work ethic, a high respect for confidentiality and sound professional judgment and initiative.
  • Strong accountability and responsibility to meet aggressive deadlines.
  • Expert excel skills, including the ability to work with large data sets, advanced knowledge of HRIS and reporting systems and all MS office applications.
  • Previous experience in financial services, preferably in insurance working in a regulated environment preferred.
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