The Business Systems Analyst (BSA) will conduct functional reviews with stakeholders, gather requirements, document business requirements and create process maps of current and future state.
The BSA will assess and analyze business needs to resolve issues, and will contribute to successful project completion by assessing and identifying risks and developing recommendations.
The BSA may present recommended business solutions that meet sponsor / stakeholder needs. Significant independent judgment is required with minimal direction.
Project scope will include medium to large scale projects / programs with several technologies and / or third parties.
Your future duties and responsibilities
Lead detailed requirement phases by identifying, tracking, escalating and / or resolving business systems issues
Assess, research, analyze and document sponsor / stakeholder needs in accordance with the Project Life Cycle utilizing reporting tools, and requirements.
Identify, track and resolve business systems issues
Create or lead the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use
Manage project documentation (implementation plan, issues log, process maps, reports, FTE analysis, etc.) and resolves emerging issues at the implementation stage of the project
Contribute to successful project completion within budget and on time by identifying risks and developing / recommending mitigation strategies
Seeks input from the business by facilitating sessions
Develop strategic training plan associated with introduction of new / enhanced the business processes
Provide assistance with business user testing, when required
Develop and maintain strong relationship with business partners and internal / external team members
Provide consulting services to business partners on new initiatives
Identify issues and escalates / manages resolution as required.
What will you need to succeed?
Required qualifications to be successful in this role
Minimum Bachelor’s degree. Specialization in Business, Finance, Engineering, Math or Sciences is desirable.
Experience in all / most facets of project lifecycle; strong comprehension of project management methodologies; genuine commitment to project environment and discipline
Experience in identifying and assessing key business processes
Experience in Information Technology field
Experience in financial services or AML
Strong experience working in Agile projects, using Jira, creating user stories, and overall knowledge of the Agile Framework.
Business Analyst designation would be an asset.
Skills and Competencies :
Ability to quickly learn organizational structure, business strategies and processes
Lead discussions on detailed requirement phases identifying, tracking, escalating and / or resolving business systems issues
Knowledgeable on business process modeling, process mapping
Knowledge of IT delivery methodologies : Agile, Iterative Waterfall and Waterfall
Write clear and well-structured business requirements documents, User stories if required.
Advanced ability to resolve minor conflicts / issues using different tactics for prior to escalation
Strong analytical and problem solving skills
Strong written and verbal communication skills
Advanced facilitation and presentation skills
Experience / knowledge with desktop applications / suites such as MS Excel, Databases, SQL etc.
Good organizational skills with the ability to handle multiple concurrent activities and to work successfully under pressure.
Able to deal with ambiguity
Analytical thinker, detailed-oriented with good problem solving skills
Organized with strong time management skills
Ability to work independently
Team player, cooperative with good interpersonal skills
Creative thinker with problem solving skills
Coach others and provide constructive feedback.
What you can expect from us
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.
All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.