Business Analyst for RMS Recruit CRM Implementation
The Client values diversity, and Indigenous engagement is a strategic priority.
Department : ICT Enterprise Systems
Location : Saskatoon
Status : Term, up to 24 months, with the possibility of extension or becoming permanent
Primary Purpose : The Client's RMS Recruit system enhances prospective student communications, student recruitment events and activities, the application process, admission decisions and acceptance of offers, and accepted student pre-
arrival communications. The Business Analyst applies their business process design and change management skills to guide university colleges or administrative units in analyzing, evaluating and implementing positive changes to recruiting processes including utilizing RMS Recruit, based on Microsoft Dynamics.
Current state processes will be assessed for potential to streamline and to be implemented in a cost-effective way, while maintaining alignment with the University's enterprise architecture.
Nature of Work : Reporting to the Manager, Enterprise Systems, the successful candidate will lead meetings with client departments to gather and validate needs and requirements, document, analyze and report.
In support of the requirements, the Business Analyst will make presentations to stakeholders, communicate requirements to functional and technical teams, ensure quality assurance, support training, and participate in RM Recruit implementation and process change work with the project team.
The work is fast paced, highly collaborative and involves working with and across academic and administrative units, as well as with unit leaders, functional and technical staff.
Education : Bachelors or advanced degree in Business, Computer Science, or a related field. An equivalent combination of education and experience may be considered.
Skills : Strong communication skills (both written and verbal), negotiation and collaboration skills. Excellent stakeholder engagement skills and ability to develop and maintain relationships across the organization.
Good process modelling skills. Strong skills in Office applications including Visio, Excel and Word. Objectivity and evidence-
based reasoning. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to acquire new skills quickly and a demonstrated ethic of continuous improvement.
Demonstrate a high level of attention to detail with pride in the accuracy and presentation of information. Excellent client service skills, ability to deliver to deadlines and adapt to changing priorities.
Demonstrated ability to work independently as well as working as part of a larger project team. Ability to manage sensitive information and maintain a high degree of confidentiality.
Highly self-motivated and directed. An enthusiasm for new challenges and an ability to share that enthusiasm.
Knowledge of the university's programs and admission requirements (undergraduate, graduate and language) and the needs of prospective students and their influencers (parents, guidance counsellors) and an understanding of the roles of administrative staff, faculty and students in recording and accessing student information would be a strong asset.