MAJOR AREAS OF RESPONSIBILITY
odemonstrates in-depth understanding of their promoted product key messages and consistently delivers to customers in a variety of selling situations
oengages customers in a needs-based selling discussions that position our products as a solution to established or identified customer needs
oleverages the clinical business social needs of the customer in order to drive adoption of our products and build long-term loyalty
otreats everyone in the office as a customer (front office staff, nurses, office manager, etc.)
ohas the situational awareness to read the environment in an office clinic and adapt their approach based on the circumstances
omanages their territory like it is their own business
odemonstrates the ability to formulate short and long-term customer plans to achieve sales objectives
ois accountable : owns the results
oable to take a bigger picture view of their territory to assess and analyze the potential to grow their business
odevelops effective business plans
oable to use the various data sources (Xponent, TSA sales, FSA data) to analyze their territory in order to identify business opportunities
oleverages doctor-level data and knowledge of the customer to individualize their selling approach
oknows how to work the territory effectively to achieve the right call frequency on key physicians
ounderstands how to work the doctor’s office clinic to optimize access to key decision makers and use of selling time
odedicated to meeting expectations and requirements of customers (external and internal) and acts with the customer in mind
oestablishes and maintains effective relationships with customers and gains their trust and respect
oReport potential adverse event information, events of special interest and medical device incidents as soon as possible but within 24 hours after becoming aware, regardless of the severity of the event and whether or not you think it is caused by the product.
Information should be sent as per Bausch Health Adverse Event Training.
EDUCATION / COMPETENCIES REQUIREMENTS
oMotivated self-starter with exceptional communication and interpersonal skills
oFlexible to adapt quickly and anticipates the challenges
oAgility to learn and be coached
oPassionate and thrives on challenges
oInitiative to act quickly on business opportunities
oStrong computer literacy, public speaking, and organization skills
oAbility to discuss matters within a scientific context.
The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch Health is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.