Senior Business Analyst.
Burnaby, British Columbia, CA
3d ago

Join our Team

Its an exciting time to be part of TELUS Business Solutions; were partnering with customers to reimagine the way that technology powers their digital workplace.

We get to work with thousands of Canadian businesses, providing communications, collaboration, and security solutions so they can improve the way that they run their businesses and to give employees new ways to work together.

The Business Network & Systems team brings simplicity to our customers and team members by advancing our digital platform while enhancing our national wireline and wireless networks to unleash the power of TELUS for our customers.

We will simplify our operating environment through thoughtful deselection while introducing and integrating next generation products & services and drive profitability.

We will achieve this by strategic and deliberate optimization of our cost structure while driving efficient long term strategic capital investment management.

Heres the impact youll make and what well accomplish together

Our team is designed to bring together brilliant minds from across the business and tackle big strategic challenges. Our goal will be to quickly drive change, whether led by addressing a gap in the business need, or by targeting a problem and creating a new capability that scales across TBS.

We are committed to growing our people and see this as an opportunity to create a new type of community. We are looking to bring together a group of diverse thinking individuals that love to explore and share innovative perspectives.

As a Senior Business Analyst, you will be accountable for liaising with key business stakeholders, understanding the business context and tackling roadblocks.

You will accomplish your objectives by targeting high impact challenges, driving quick decisions and working closely with business consultants to scale across our business customer footprint.

What youll do

  • Take ownership of key business problems, working with key business partners to create innovative insights and take them to solution that will make a difference to the business
  • Lead key initiatives, creating a reputation for compelling business strategy, present insights and options to key stakeholders for improving operational efficiency
  • Provide thought leadership on novel approaches, supplementing gaps with industry knowledge
  • Pivot as required by leadership to meet critical needs of the business and team
  • What you bring

  • You bring 10+ years of experience in business process improvement, project delivery and a consultative style
  • Top-notch written and verbal communication skills
  • You demonstrate clear, concise communication and a laser-like focus on the core problem
  • Familiarity with TELUS networks and operations support systems
  • Ability to forge strong partnerships and influence throughout the organization
  • Recognized as an analytics expert, experienced in driving insights and making recommendations
  • Skilled at quickly deriving insights with large data sets
  • Great-to-haves

  • Post-secondary degree in Computer Science or Engineering and / or equivalent experience, Project Management certification
  • Familiarity with Tableau / SQL Server databases / Google Cloud Platform
  • Advanced experience and skills in project management methodologies, principles and practices
  • Background in technology and / or consulting
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