IT Hardware Asset Management Specialist
2d ago

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In 39 markets across the world, Slalom's teams have autonomy to move fast and do what is right.

We are backed by regional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers.

Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 8,600 employees. Slalom was named one of Fortune's 100 Best Companies to Work For in 2016, 2017, 2018 and 2019 and is regularly recognized by employees as a best place to work.

Job Title : IT Hardware Asset Management Specialist

This position is based out of the Toronto office. You will work closely with our IT teams around the globe, providing support for all Slalom employees.

We are Slalom IT :

  • We are humble and curious. Technology is our passion.
  • We get things done. Driving connection and teamwork.
  • We smile. There are lots of reasons to.
  • We play. Board games, Video games, Table Tennis, Shuffleboard, you name it.
  • We have a purpose. We help our people, clients, and communities be amazing.
  • You may be a candidate for this role if :

  • You are excited to get out of bed every day and see what you can tackle.
  • You are a self-starter with a creative energy and passion for problem solving.
  • You enjoy focusing on the customer experience.
  • Responsibilities :

  • Partner closely with Procurement, Information Security, Finance, IT Infrastructure, external vendors and the business user community to ensure assets are properly secured and managed throughout their lifecycle.
  • Collaborate with IT Support on repairs, loaner laptop provisioning, and new hire processing.
  • Educate the Slalom internal community on proper uses of assets in accordance with IT Policies and security requirements.
  • Manage the day-to-day operations of hardware asset inventory, including procurement, device imaging and quality control, logistics, and vendor management.
  • Work with internal and external stakeholders to build and improve processes for hardware asset management and adjacent activities.
  • Create and update knowledge articles for team processes and procedures.
  • Maintain accuracy of IT hardware assets and identify issues. Maintain fixed asset inventory in each market and warehousing environments.
  • Responsible for partnering with Finance to code hardware-related purchases.
  • Liaise with the Information Security department regarding asset protection and providing evidence for security audits on matters pertaining to IT assets.
  • Partner with Endpoint Management to identify opportunities to enhance the employee experience through problem identification and resolution associated with technology hardware.
  • Know when to work and when to have fun.
  • Qualifications :

  • A Bachelor's degree or equivalent industry experience
  • 2 to 3 years of experience in asset management, warranty claims, logistics, or IT
  • Excellent interpersonal skills, ability to communicate effectively to all levels of the organization with confidence and build strong professional relationships
  • High attention to detail and organization skills
  • Ability to work independently and take ownership of issues, tasks, and problems
  • Demonstrated ability to research and resolve complex issues, can think outside the box
  • Ability to work in a fast-paced environment
  • Bonus points if you have any : Professional asset management certifications such as CITAM, CHAMP
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