eCommerce Operations Student
Toronto, Ontario, CA
6d ago

What you’ll do

  • Conducting data and process analysis to support decisions on business requirements and necessary changes
  • Identify and action opportunities to drive down operational costs and / or improve service by applying continuous improvement methodologies to eCommerce and related processes.
  • Analyze various topics as assigned, from the simple to the complex, presenting findings, including key information and issues, as well as potential solutions.
  • Lead competitive and industry analysis, reporting on trends and strategic opportunities at regular intervals
  • Maintaining diagrams of end-to-end user journeys
  • Conducting customer feedback analysis to identify strategic blind-spots and opportunities for deeper analysis (i.e. working with customer panels)
  • Regularly contribute new enhancement ideas and lead the team’s cadence on evaluating these ideas
  • Help with the regular reporting of financial, operational and site metrics.
  • Build new financial, operational and site reporting tools in order to help identify opportunities.
  • Who you are :

  • Motivated, self-starter with the ability to function in an environment with a high level of ambiguity and change.
  • Highly organized and exceptional attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Strong problem solver & decision maker
  • Analytical mindset and able to use data to drive decisions
  • Solid foundation of relevant technical skills
  • Ability to build and maintain relationships, influence change, collaborate, and persuade cross-functionally at all levels of the organization and with external partners
  • Customer focused while managing multiple competing demands from many stakeholders
  • Quick learner
  • What you’ve done :

  • Data Analytics with Relational Databases (i.e. SQL, Access)
  • Data Reporting & Visualization (i.e. Power BI, Tableau, Excel)
  • Strengths in Mathematics and Statistics
  • Exceptional analytical, problem solving, planning and organizational skills combined with creative thinking
  • Skilled at managing multiple tasks, setting and tracking own milestones, and meeting deadlines
  • Familiarity with project management, process analysis, and continuous improvement methodologies
  • Post-secondary education
  • This position is subject to the successful completion of the following Pre-employment conditions :

  • Criminal Background Checks
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