Senior Change Management Consultant (Workplace)- Talent Pool
Toronto, CA
3d ago


The Senior Workplace Change Strategist will provide learning & change management solutions that produce meaningful change, promote innovation and collaboration within the work environment to our clients.

Working closely with the client organizations, the Senior Workplace Change Strategist will lead the development and / or delivery of solutions that aim to align the work environment and work practices with organizational business goals at the site & project level.

The Senior Workplace Change Strategist should have experience working experience in the areas of change management, communications and facilitation.


  • Work closely with stakeholders and subject matter experts to identify change management & interventions.
  • Consult with clients at various levels to conduct needs assessments, identify gaps and make recommendations for individuals and teams.
  • Conduct analysis of needs, plan and manage project change management stream
  • Facilitate workshops with executive, people manager and employee groups (classroom and virtual classroom) and participate in Train-the-Trainer activities
  • Design and deploy evaluations, monitor feedback and make recommendations for future changes to program implementation.
  • Supported by the workplace facilitator and workplace coordinator, on workplace training initiatives.
  • Diagnoses change-related barriers and resistance and implements solutions.
  • Collaborates with the Workplace advisory coordinator to perform program administration; communicate information to learners, generates reports, etc.
  • Collaborates with client account teams and project managers to deliver project excellence.
  • Ability to maintain and build client relationships and support the management of key client accounts (where appropriate) with a pipeline of work over time.
  • Networking- attends events, conference and reads industry-relevant publications and material to stay up to date with trends and challenges across sectors
  • Other duties as assigned. N

    Knowledge & Skills

  • Bilingualism in English and French considered an asset
  • Knowledge of current change management methodologies.
  • Post-secondary education and / or professional certification (CTDP, Adult Education, Instructional Design, PROSCI, ACMP, etc.)
  • Three (3) to five (5) years’ experience in change management
  • Proficient in MS Office (Outlook, Word, Excel, PowerPoint,), Adobe, MS Project
  • Excellent facilitation skills
  • Excellent verbal and written communication skills
  • Ability to manage multiple small and medium to large projects
  • Strong organizational and time management skills
  • Attention to detail
  • Strong analytical skills
  • Team-oriented and flexible with the ability to work under pressure
  • Service driven
  • Licenses and / or Professional Accreditation

  • Working towards a CTDP designation or
  • Working towards PROSCI, ACMP or CCMP certification
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