Cardtronics is a global company, bringing its unique knowledge and ATM operating platform to consumers around the world, from Australia, the United Kingdom, to North America.
As a business, Cardtronics places an emphasis on being the innovation and service leader in each of our markets, improving cash access for everyone while providing important benefits for the retailers and financial institutions that make up our client portfolio.
As we continue to grow our portfolio into new markets, you will be joining at an incredibly exciting time and the opportunities to progress are defined and achievable.
You may not recognize our name but chances are you will have used our ATMs.
The System Operations role provides knowledgeable expertise in diagnosing and troubleshooting banking system, gateway connectivity’s and system outages issues, for mission critical Cardtronics’ global systems.
The System Operator is responsible for actively monitoring the state of health of various platforms within the environment using the monitoring tools provided, and reacting to alerts triggered by those systems.
By liaising with the necessary vendor resources, IST Production Support, and the Information Systems department, this position is responsible for first level support of system outages.
The System Operator is responsible for managing any general incidents and keeping internal and external resources informed of issues through to resolution, using Cardtronics’ ticket tracking system and incident management processes configuration, and other specialized ATM software related activities.
System Operations and IST Production Support Teams of the Information Systems Department, working closely with the Business Development, Switching Services and Operations groups, designs, develops, implements and supports Cardtronics’ mission-
critical systems, ensuring that they are architecturally and systematically sound, following industry security and compliance guidelines.
DUTIES & RESPONSIBILITIES :
KNOWLEDGE, SKILLS & QUALIFICATIONS :
SYSTEMS INVOLVED :