ALCANNA is a premium retailer of wine, beer and spirits and operates 260+ retail stores under Ace Discount Liquors, Wine and Beyond and Liquor Depot.
About The Role
We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Sales Associates at our Liquor Stores in Edmonton and East Alberta !
Address : Various Locations
Primary Purpose of Job
Provide exemplary customer service to every person who walks into our store, understand customer needs and instill a customer mindset within the store, participates in stocking and merchandising of store;
ensuring store is stocked and ready to serve our customers.
Essential Duties and Responsibilities
Customer service driven, friendly, willing to talk to all customers
Effective verbal communication skills
Maintain a professional appearance, demeanor and attitude at all times
Deliver exemplary customer service
Greet customers when they enter the store and take customer to product when required
Generate sales by educating, advising and suggesting products to every customer
Maintain a high level of service and product knowledge by completing all training within required timeline
Escort customer from store and / or offer car service when appropriate
Complete customer transactions on the Point-of-Sale (POS) device, including payment
Ensure all cash handling policies & procedures are adhered to
Ensure all opening & closing procedures are done correctly (when applicable)
Complete end of day till reports (when applicable)
Ensure safe is locked at all times and deposits are secured (when applicable)
Day to Day Operations
Perform all opening and closing procedures (when applicable)
Stock shelves and cooler with product
Participate in merchandising and promotional activities
Participate in routine store maintenance and cleaning
Other tasks as assigned
Ensure that OHS, LP, ProServe and other regulatory requirements and procedures are implemented and adhered to
Maintain First-Aid, LP and OHS Training
Maintain ProServe Certification
Ensure AGLC other government guidelines are met
Adheres to all ALCANNA policies, with a focus on Social Responsibility
Minimum, 1-year experience in retail environment (preferred, not required)
Previous liquor-related experience considered an asset
High School Diploma or equivalent
First-Aid Certificate is considered an asset
Training in wine / beer / spirits (preferred, not required)
Available to work a varied retail schedule, including evening and weekends
Able to safely lift up to 50 pounds
Able to stand for an extended period
Comfortable climbing ladders
Other Skills and Capabilities
Customer service driven
Effective teamwork skills
Strong sales background
Strong communication skills (written and verbal)
Must be able to pass a Background Check
Must have access to reliable transportation
Why Work With Us?
At Alcanna we invest in our people. We provide educational reimbursement for industry related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers.
If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply below!
ADDITIONAL REASONS TO JOIN OUR TEAM!
Competitive salary and benefits
Contests and prizes
Product Knowledge training
With hundreds of locations throughout Alberta, there's a convenient location near you.