We currently have an immediate opening in our Sales division. We are seeking a Product Manager to be located in Western Canada (either Vancouver, Edmonton or Calgary).
Reporting to the Director, Offer, Design & Development, the incumbent will be responsible for the deployment of all solutions, training and services as they pertain to the retail solutions portfolio.
The Product Manager will take ownership of all the elements that have an impact on the execution and activation of different service orientations.
These elements include, a data base of all hardware and managing the planning implementation activity to ensure the customer, Brink’s and our partners are fully aware of the requirements and timelines.
You will have the opportunity to :
Perform cash room assessments to create business cases and return-on-investment documents for prospective customers
Maintain a data base of all CompuSafe and related products
Ensure information is accurate and conforms to specific standards
Interface between all Brink’s branches to capture service requirements
Perform monthly reconciliation of the data base
Be the single point of contact for all changes
Manage relationships with vendors and provide training programs
Maintain communication between clients for the purpose of scheduling activity (site inspections, installs, training, etc.)
Monitor the schedule to ensure vendors and activation teams are acting in accordance with the requirements and timeline
Manage vendor service levels
Escalate to ensure all branches meet their timelines
Manage the accounting authorization process including generation, sign-off and tracking
Make recommendations for any process improvements
Post-Secondary education with some Finance and IT experience
Strong personal initiative and team building skills to motivate others
Solid customer service orientation
Proficient computer skills and substantial knowledge of Excel
Excellent organizational skills and attention to detail
Strong communication skills (verbal / written)
Ability to work in a fast-paced and challenging business environment
Ability to work under pressure to meet deadlines and standards