Product Manager
Edmonton AB - B0193
7d ago

Position Description

We currently have an immediate opening in our Sales division. We are seeking a Product Manager to be located in Western Canada (either Vancouver, Edmonton or Calgary).

Reporting to the Director, Offer, Design & Development, the incumbent will be responsible for the deployment of all solutions, training and services as they pertain to the retail solutions portfolio.

The Product Manager will take ownership of all the elements that have an impact on the execution and activation of different service orientations.

These elements include, a data base of all hardware and managing the planning implementation activity to ensure the customer, Brink’s and our partners are fully aware of the requirements and timelines.

You will have the opportunity to :

Perform cash room assessments to create business cases and return-on-investment documents for prospective customers

Maintain a data base of all CompuSafe and related products

Ensure information is accurate and conforms to specific standards

Interface between all Brink’s branches to capture service requirements

Perform monthly reconciliation of the data base

Be the single point of contact for all changes

Manage relationships with vendors and provide training programs

Maintain communication between clients for the purpose of scheduling activity (site inspections, installs, training, etc.)

Monitor the schedule to ensure vendors and activation teams are acting in accordance with the requirements and timeline

Manage vendor service levels

Escalate to ensure all branches meet their timelines

Manage the accounting authorization process including generation, sign-off and tracking

Make recommendations for any process improvements

Position Qualifications

Post-Secondary education with some Finance and IT experience

Strong personal initiative and team building skills to motivate others

Solid customer service orientation

Proficient computer skills and substantial knowledge of Excel

Excellent organizational skills and attention to detail

Strong communication skills (verbal / written)

Ability to work in a fast-paced and challenging business environment

Ability to work under pressure to meet deadlines and standards

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