KEY DUTIES & RESPONSIBILITIES
Analyze & report on performance of service delivery in accordance with Public Works and Government Services Canada (PWGSC) service level agreements
Manage financial & reporting information within BGIS Canada RealConnect applications
Manage the set-up, maintenance & training of RealConnect applications including access requirements by team members & PWGSC stakeholders (e.
g. TA) to facilitate service administration
Incorporate changes to the Performance Management Regime resulting from the addition or suspension of PIs
Conduct queries, sort data, & produce ad hoc reports for the TA & BGIS Canada team members
Provide reporting, analysis & summaries of captured information & provide in-depth knowledge to the TA & other key stakeholders
Responsible for the management of the RealConnect portal to manage the ongoing analyses & reporting cycle requirements
Work with the reporting analyst to Identify gaps in information & track & report performance & quality results
Coordinate with the TA, & plan, host & participate in joint quarterly meetings to review performance
Conduct internal & external service delivery performance benchmarking utilizing BGIS Canada's benchmarking systems
EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS
MINIMUM EDUCATION : University graduation or professional certification (e.g. P. Eng, CMA, CGA or equivalent courses)
MINIMUM EDUCATION :
JOB-RELATED EXPERIENCE : More than five years up to ten years
JOB-RELATED EXPERIENCE : Knowledge & Skills
University degree in Business Administration
Minimum of 5 years’ experience in a related field
Advanced skills in MS Office (Word, Excel, Project, Visio, PowerPoint and Outlook),
Excellent verbal & written communication skills.
Excellent interpersonal skills including the ability to interface at all levels within the organization.
Strong analytical and problem solving skills.