Theatre Usher
River Rock Casino Resort
Richmond, British Columbia, Canada
6d ago

Job Description

The Successful candidate will be responsible for, but not limited to the following :

  • Greeting guests and directing them to their assigned seating
  • Regulating flow of guests in and out of the theatre
  • Responding to guest inquiries regarding resort events and amenities
  • Communicating effectively with all appropriate operational departments
  • Building strong working relationships with our internal and external
  • Complying with licensing laws, health and safety and other statutory regulations
  • Performing other duties as assigned or directed
  • The Successful candidates will demonstrate the following qualifications :

  • Experience and / or interest in the live entertainment industry an asset
  • Exceptional interpersonal and communications skills
  • Customer service and / or hospitality experience
  • Ability to handle multiple tasks and projects at one time
  • Ability to stand for long periods of time
  • Second language is an asset
  • Serving It Right Certification or the ability to achieve a Serving It Right Certification
  • The ability to successfully obtain a criminal record and credit check
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
  • A willingness to learn, develop and achieve new skills for personal and professional development
  • Live GCC’s Values on the job : Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
  • A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence
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