Customer Service Representative (1 year contract)
Maui Jim
Mississauga, Ontario, Canada
6d ago

At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation.

We offer an inclusive, collaborative and high touch work environment that values the members of our Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.

If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha

The major function of this position is :

Daily repair of returned sunglasses.

In order of importance, the principle responsibilities and duties of this position are :

Complete daily repair and adjustments of returned sunglasses.

Receive, inspect, and analyze returned product to determine which goods meet warranty and non-warranty repair criteria.

Maintain an average of 3.6 repairs per hour.

Provide excellent customer service to customers and their repair inquiries.

Code and invoice all repair parts and charges accurately into the computer system.

Monday - Friday, 8 : 30 AM - 5 : 00 PM

Work Shift : Education :

Education : High School

Required Skills :

Ability to work in a neat and well organized manner, Ability to work independently. Self-motivated., Customer Service, Dependable, responsible, high integrity.

Microsoft Office, Strong attention to detail

Special Requirements (If Applicable) :

  • Ability to communicate in a variety of business settings
  • Ability to utilize a variety of frame repair tools
  • Ability to utilize a PC
  • Ability to lift 25 pounds
  • Special Language Requirement (If Applicable) :

    French

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