Makeup Consultant
Sephora
Abbotsford, BC, CA
22h ago

Regular

The Makeup Consultant is a product expert, providing friendly, professional and knowledgeable service to all clients, while expressing and elevating his / her artistic abilities.

They provide clients with make-up applications as required, suggest possible routines and build their basket with complementary products and tools.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client Service

  • Determine the clients needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies.
  • Encourage clients to try on the product by providing personalized make-up consultations and product application to the client while educating the client.
  • Assist in training and educating fellow team members as needed.
  • Brand specialists are responsible for cross-training other consultants.
  • Store Presentation

  • Determine the clients needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies.
  • Encourage clients to try on the product by providing personalized make-up consultations and product application to the client while educating the client.
  • Assist in training and educating fellow team members as needed.
  • Brand specialists are responsible for cross-training other consultants.
  • Merchandising and Operations

  • Ensure safety and tidiness standards are respected and maintained at all times.
  • Communicate inventory issues / concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
  • Ensure compliance with sampling policies and procedures.
  • Participate in inventory control.
  • Designated consultants will be cross-trained in cashier functions.
  • EXPECTED SKILLS AND QUALIFICATIONS

  • 1-2 years of retail / client service industry experience, and excels as a team player.
  • Education and experience in make-up artistry.
  • Comfortable in engaging clients, and
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