Consultant- Technology Services- Toronto
Dimension Data
Mississauga, Ontario, Canada
7d ago

Consultant- Technology Services- Toronto

Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?

If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees.

You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.

You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.

You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success.

You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams.

Great work. Great opportunities.

Want to be part of our team?

The Consultant- Technology Services is an advanced position within the delivery organization that typically progresses from the Senior Engineer or Associate Consultant level by proving a track record of success in providing business value to clients and leading large complex projects.

The Consultant provides design, configuration and escalated problem management (at expert level) in client environments of medium to high complexity.

Ideally the individual has obtained expert level certification, while advancing and applying business ability. The individual proactively provides a consultative contribution to improving Dimension Data systems, services and operational processes.

This position contributes to complex RFP / RFI and proposals.

Mentors both Associate Consultants and engineers to encourage their professional growth.

The Consultant-Technology Services engages clients at a high level. Presales assistance may be provided within highly complex client environments.

The individual demonstrates a broad technology understanding and holds overall technical responsibility for a proposed solution.

The position has the ability to progress upward to Senior Consultant, or move laterally into Project Management or Solutions Architect.

They may also have the ability to move into the Sales Organization as an Account Manager.

What you'll be doing

  • Performs billable design series for large-scale complex projects related to
  • Cisco Routing / Switching, ACI / SD-Access technologies - Viptela, Meraki, SilverPeak etc., Security / Firewalls - Palo Alto, Fortinet, Firepower and ISE.

    Wireless - Traditional Cisco, Meraki or Aruba. Conducting Wireless Site Surveys and using Ekahau or AirMagnet Software.

  • Establishes IT architectures for highly complex client environments. Works with the client at an expert level on IT planning cycles looking forward.
  • Sets client standards that enable business improvements by implementing proper technology solutions. Oversees the implementation of environments utilizing other resources as necessary.

  • Proactively provides experience in improving Dimension Data systems, services and operational processes.
  • Provides presales assistance within highly complex client environments.
  • Effectively establishes and manages the relationship with clients.
  • Mentors Engineers and Senior Engineers toward the Consultant level.
  • Assists in presales efforts by attending meetings, presenting to clients, and helping to prepare design and scope of work documents.
  • Interacts with Dimension Data’s partners to maintain a current exposure to new technology concepts and provide a heightened sense of capability to the partner.
  • What would make you a good fit for this role?

    Education / Qualifications Required

  • Bachelor’s degree, or equivalent training, in computer science, math, engineering or related field.
  • Advanced degree preferred

  • Certification preferred : CCIE R&S
  • Certification preferred : Palo Alto : PCNSE or Fortinet : NSE4
  • Work Experience Required

  • Minimum of 6-8 years of experience in a related field; Cisco networking / routing and switching required; security (any one of the providers, Palo Alto, Cisco, Fortinet, etc.
  • wireless solutions is a plus

  • Experience with IT Automation (Ansible, Python, Kubernetes etc...)
  • Datacenter skills a plus ie Cisco UCS, VMware
  • Ability to provide documented prior success in the role of lead on at least three projects for existing
  • Dimension Data clients or via reference from former clients or employers.
  • Skills and Core Competencies

  • Excellent communication and documentation skills. Strong mentoring skills. Competent designer of business solutions. Able to coordinate team efforts.
  • Strong presentation and consultative skills. Ability to analyze data and make appropriate recommendations based on findings.

    Demonstrates a strong understanding of Dimension Data processes and an expert understanding of its products

  • Expert in configuration and installation in multiple technology areas; Expert system level troubleshooter; integrated product knowledge;
  • Ability to design medium to large systems

  • Excellent business ability, while maintaining a mix of both business and technical discipline
  • Ability to effectively manage the client relationship and escalate when appropriate
  • Strong project management skills
  • Ability to research and obtain new product and technical knowledge
  • Ability to work independently under limited supervision
  • Ability to work in a team environment and willingness to assist and effectively communicate with individuals across the organization
  • Proficiency in translating technical concepts into business solutions and clearly communicating to all levels and technical abilities within client organizations
  • Technical competency in most product / technical areas of the LOB and technical mastery of multiple technologies and / or solutions
  • Join our growing global team and accelerate your career with Dimension Data. Apply today.

    Diversity in Dimension Data

    Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.

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