Experienced IT Help Desk Opportunity – Award Winning National Firm
Vancouver, BC, CA
16h ago
source : BC Jobs Online Inc.

Job #3248

Our client, a well-renowned Downtown law firm, has a newly available role for an Administrator / IT Help Desk Specialist.

This is a wonderful opportunity for a recent graduate to expand their skill-set and experience.

Under the direction of the IT Director, the Helpdesk Coordinator will respond to requests for technical support on a variety of issues from end-users and provide effective and timely response.

The successful candidate must have exceptional service skills and must be able to handle challenging situations with the utmost respect and professionalism.

Standard duties of the role include, but are not limited to :

  • Provide end-users with hardware / software support
  • Ensure that problems are addressed in a timely fashion
  • Assist the Manager with projects and tasks as required
  • Simulate or recreate user problems to resolve operating difficulties
  • Evaluate and analyze Help Desk support calls for recurring problems and identify solutions
  • Other duties as required by the Manager
  • The successful applicant must have a 2-year diploma in Technology or a related discipline. Experience with Office 2007 / 2013, Windows 7 / 10, Internet Explorer 11 / Chrome is ideal.

    To apply please send all resumes, preferably in Word format, attention Kimberly at apply rjohnsoncorp.com , while quoting the job number in the subject line.

    While we thank all of those who apply for their time, only those who are short-listed will be contacted due to the high volume of resumes received.

    Thank you for considering R.JOHNSON in your job search. Check out our Legal Recruitment Blog and connect with us on Facebook , Twitter and Google+ .

    In our efforts to reduce any possible risks due to Covid19 we will be taking the necessary actions within our office. New applicants will have the option to register either online or by face-to-face interview.

    For those who choose to come into our office for a face-to-face interview, please be assured that our office will follow the necessary steps to keep you safe.

    There will be social distancing at all times and any items people may touch will be sanitized after every use.

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