Commercial Lines Account Assistant
Hub International
Toronto, Ontario
3d ago

Overview of Position :

HUB International’s vision is to be everywhere risk exists today and tomorrow. Helping protect what matters most.

HUB International in Toronto, Ontario is currently looking for a strong and experienced Account Assistant with the ability to support the account workflow for our busy Commercial Practice on small to mid-sized and Program accounts.

This is an ideal role for an organized and customer focused individual with strong administrative support experience.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction.

By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth.

HUB is a company where your contributions will make a difference.

Primary Responsibilities :

The Commercial Lines Account Assistant is an account support role for a busy and diverse book of business providing top notch client service.

This role is ideal for someone who is highly organized with strong analytical and communication skills and the ability to meet often tight deadlines.

We are looking for a strong team player who can work in a fast paced environment and a quick learner. This position will work on both program and non-program business in the SME and Not-For-Profit practice areas.

The primary responsibilities include :

Execution of insurance certificates, pre-renewal letters, liability slips, binders, proposals and processing of client documents i.

e. endorsements and policies

Calculation of PST, Invoicing, execution of premium finance forms, correction of commission differences, addressing accounting inquiries

Maintaining / updating Summary of Insurance (update as policy changes occur and at renewal) as required

Communicating with insurance companies sending requests, follow ups etc.

Inputting data and setting up electronic client and prospect screens to Epic

Maintaining effective abeyance system

Claims reporting, request claim runs etc.

Assist with Account receivables

Qualifications and Experience :

  • Post-Secondary Education or commensurate work experience;
  • RIBO Licensed or in progress

    1 year of commercial insurance account support experience desired

  • Proficient in Microsoft Office : Word, Excel, and Outlook;
  • Previous experience with insurance broker management systems i.e. Epic, TAM etc.

    Strong organizational, time and client management skills

    Effective communication skills : verbal and written

    Strong attention to detail and process oriented

    Strong team player

    Proactive and customer focused approach

    Strong initiative and follow up skills

    Core Values :

    Entrepreneurship - encouraging innovation and educate risk taking

    Integrity doing things right every time

    Teamwork working together to maximize results

    Accountability measure and take responsibility for outcomes

    Service - serving customers, communities, and colleagues

    HUB International offers a full spectrum of insurance and related services, including Property / Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base.

    Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

  • LI-JL
  • Department Account Management & Service

    Required Experience : 1-2 years of relevant experience

    Required Travel : No Travel Required

    Required Education : Diploma

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