Investigator, Research and Analytics - Markham
SCM INSURANCE SERVICES
Markham,
7h ago

Job Description : Responsibilities

Responsibilities

  • Conduct detailed, in-depth background and asset investigations on individuals and corporate entities in response to client requests through the use of Internet research and databases
  • Conduct intellectual property investigations via online research and site attendances
  • Locate individuals throughout Canada through the use of database and Internet searches as well as inquiries
  • Assist with confirming focal points and identifiers, in an effort to maximize surveillance resources
  • Comfortably navigate through popular social networking sites, locating, analyzing and documenting relevant material found
  • Document files accurately with file activity and all information gathered
  • Ensure all client protocols and guidelines are followed
  • Report your findings to our clients in accordance with Xpera standards and practices
  • Abide by relevant privacy legislation and adhere to internal policies, guidelines and best practices that apply to open source intelligence
  • Provide support to the Surveillance and Risk Management Divisions with open source research as needed
  • Remain current on industry standards, new and emergent sites and participate in staff meetings and trainings for information sharing purposes
  • Attend court or legal proceedings as required
  • Other related duties, as required
  • Education

  • Post-secondary degree, preferably in a related social science field such as criminology, forensic crime and intelligence analysis, journalism, sociology, psychology, etc.
  • or equivalent combination of post-secondary diploma and relevant experience

  • Completion of Using the Internet as an Investigative Research Tool’ training through Toddington International, or willingness to complete within two months
  • A strong command of the English language (written and oral) is essential to success in this role
  • Professional / Technical Certification or Licenses :

  • Holds a valid Private Investigator Security License within the applicable province of employment
  • Reliable vehicle currently licensed for business / commercial purposes and a clean driving record
  • Job Knowledge or Work Experience

  • Minimum 2 years research and / or investigative working experience
  • Ability to work autonomously
  • Prior experience working in a client focused environment
  • Understanding of threat risk assessments and analytics
  • Knowledge of all levels of the Canadian court system, insurance law and privacy legislation an asset
  • Proficiency working with Microsoft Word, Excel, Outlook
  • Advanced report writing and research abilities
  • Apply
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