Project Manager - Implementation
Kitchener, Ontario
5d ago

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience and deliver improved retention, engagement, satisfaction, and results for learners of all ages in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners.

And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L’s has had a singular mission for 20 years and is dedicated to that same mission in the years ahead : to transform the way the world learns and by doing so, we will help improve human potential globally

Deliverables :

The Project Manager, working as part of the Implementation Team in North America, will oversee the planning, implementation and tracking of single or multiple client projects from beginning to end, including responsibility for project scope, costs, and deliverables.

The Project Manager will have the ability to manage and implement projects from initiation to final operational stage. Ability to lead empowered, matrixed, virtual teams including D2L, Client and potentially 3rd party personnel.

Ability to develop, administer and control the budget and P&L for the project.

  • Oversees the implementation of multiple and concurrent medium and large projects to customers across verticals (K12, Corporate and Higher Education)
  • Works with Sales organization on project proposals, bids, contracts, estimates, and schedules
  • Leads the project team in determining client requirements and translating requirements into operational plans
  • Develops and manages project plans / charters; obtains appropriate client and D2L approvals and sign-offs
  • Determines, monitors and reviews all project economics to include costs, operational budgets, staffing requirements, resources, and risk
  • Identifies and assembles the appropriate blend of resources to meet project needs and requirements; manages sub-contractors as required
  • Develops and manages project schedules and budgets in order to deliver the project on-time and on-budget
  • Creates communication plans, ensuring that appropriate information is exchanged among key stakeholders
  • Plans, schedules, monitors, and reports on activities related to the project; including financial health and status of the project;
  • all risks, issues, changes; deliverables; etc.

  • Undertakes regular status review meetings among project team members and clients
  • Prepares and / or presents project status reports to various levels within management and the client
  • Develops project control and reporting procedures and manages changes in operational plan, including adherence to legally binding requirements
  • Identifies and assesses risks, severity and impacts; determines and implements risk mitigation strategies, communicates risk to client and internal to D2L as appropriate.
  • Manages and mitigates all risks throughout life-cycle of project

  • Coaches and advises team members to accomplish project goals, to meet established schedules, and resolve technical / operational issues
  • Manages client's expectations; understands client's point of view & needs while keeping D2L's interests in mind; Promotes a Win / Win attitude with the client;
  • follows up and follows through on commitments responsibly

  • Conducts post project reviews / lessons learned
  • What you’ll bring to the role :

  • Has experience in a project management capacity (preferably consulting or implementation-to-client relationship)
  • Strong knowledge of the practices, procedures and principles of project management, sufficient to analyze detailed concepts, and apply these in a range of related subjects or functional areas
  • Ability to handle many medium / large projects
  • Professional services / customer service project management experience preferred
  • Confident and knowledgeable in Information Technology, including systems development lifecycle, business modelling, systems integration / implementation, methodologies, estimating and architecture
  • Familiarity with end-to-end project lifecycle including business case definition, requirements & architecture through development & implementation
  • Strong organizational written and oral communication skills
  • PMP certification considered an asset
  • Education Requirements : :

  • Post-secondary degree or equivalent experience
  • Project Management certification; PMP or CAPM (or equivalent experience) considered an asset
  • Why we're awesome : :

  • Flexible work hours
  • Collaborative work environment
  • Dog Friendly office
  • Snacks and food trays!
  • Foosball and Ping-Pong tables
  • Showers on site
  • Centrally located in downtown, close to restaurants and pubs, easily accessible by public transit
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