Join our team
The Customer Service Excellence Business Intelligence (CSEBI) group within TELUS is responsible for providing our enablement, operations, marketing, and leadership teams with robust data solutions to make informed business decisions.
Stakeholders use our standard reports, OLAP cubes, prepared data tables and data feeds to manage, analyze and plan our business.
We follow an Agile development process. Oracle is used for most of our data staging and integration and we also employ MSSQL, SSIS, SSRS and SSAS to manage and distribute information.
Tableau and Power BI are our visualization strategies of choice and we are always looking for better ways such as GCP and Hadoop for our stakeholders to use our services.
Here’s the impact you’ll make and what we’ll accomplish together
As a Business Intelligence Developer for the CSEBI solution you will develop and evolve our Business Intelligence platform as we continue to deliver high value, quality solutions to empower CSE and TELUS.
Develop solutions enabling CSE and TELUS : In partnership with stakeholders from across the business, understand their data and analytics needs and build BI solutions to drive tangible business benefit
Build using best practice Business Intelligence methodologies (e.g. Kimball) : Ensuring solutions are scalable and efficient for current and future needs and requirements
Leverage Knowledge of Business Intelligence technologies : Progressing the CSEBI solution using proven experience with data analysis tools, reporting solutions, and data warehouse technologies
Communicate strongly using excellent interpersonal and communication skills : Working within CSEBI team environment including BI Developers, BI Architects, Data Scientists, Scrum Masters, Product Owners and Managers Liaising with stakeholders across the entire organization to understand and execute on their business intelligence needs
You're the missing piece of the puzzle
Extensive database knowledge and experience with establishing ETL, procedures and data marts across different database platforms (e.
g. Microsoft SQL Server, Oracle, Hadoop)
Understanding of dimensional modeling concepts facts vs. dimensions, surrogate keys, data granularity
Experience using SQL including writing, debugging and tuning T-SQL queries, creating SQL tables, views and stored procedures and a strong understanding of relational databases
Working knowledge of cube querying using MDX and DAX
Leveraging your 3+ years of experience in Business Intelligence and database programming and the delivery of solutions enabling users with actionable data and analytics
Bachelor’s degree in Computer Science or equivalent education and / or experience
Experience with visualization reporting products such as Tableau and Power BI
Hadoop, Hive, Python, and / or Spark
History of working with and helping develop junior technical talent
Telecom industry experience
Experience working within project teams and organizations leveraging software a mix of development methodologies (e.g.
agile, scrum, waterfall)
Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.
Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.
Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.