The Government of Canada (GC) is continuing to make great strides in becoming a digital-first organization
The organization is looking to improve the GC Information Technology (IT) infrastructure and the user experience by consolidating, modernizing, and standardizing where possible.
Priorities to support the delivery of government-wide digital transformation include :
Ensuring the Government’s network is secure, fast and reliable.
Providing public servants, the digital tools they need and that support a modern workplace.
Helping to ensure the health of government systems and the modernization of applications by moving data to the Cloud or modern data centres; and
Enabling government-wide transformations through the creation of standards, revised services, and a new funding model.
Infrastructure Security Operations (ISO) is responsible for planning, designing, building, operating and maintaining effective, efficient and responsive cyber and IT security infrastructure to protect GC data and technology assets.
ISO delivers technical safeguards that protect the government network systems and services by detecting and preventing unauthorized access, misuse, modification and denial of network-accessible resources and data.
ISO provides protection through perimeter / border defense services, intrusion detection and prevention services, wired / wireless protection services and web filtering services.
End-point protection and security monitoring are done through anti-virus / malware services, end-point management services, event logging and auditing services, and compliance threat and vulnerability assessment infrastructure services.
The ISO directorate also provides enterprise-level authentication services to both GC employees and external client communities such as Canadian citizens and businesses.
Enterprise Mandated Services comprise Internal and External Credential Management, Government of Canada Internal Credential Management services, Management of Identity, Credential Authentication, and Public Key Infrastructure.
Tasks include :
Prepare and analyze detailed computing infrastructure system requirements including identification and sizing of resources, virtualization, technical dependencies, interfaces, loads, peak and normal performance metrics, software, storage, redundancy, system logs, security
Install, monitor, and stabilize facets of cloud platforms technology
Configure and optimize technical cloud platforms installations
Perform general administration duties including permissions, upgrades, and patches on provisioned cloud systems
Work with the Platform Analyst to develop and test automated rebuild procedures
Test and implement backup and restore services and procedures
Test and implement failover services for high availability workloads
Perform system monitoring, analysis, and performance tuning
Guide and support various teams with onboarding, troubleshooting and resolution of implementation issues
Collaborate as necessary, research and resolve security issues and system failures
Identify opportunities to reduce costs of cloud provisioned resources and services
Collaborate with Architects and others, providing feedback and implementing conceptual, logical, or physical designs or architectures
Mentor support and technical staff on the provisioning, administration, and maintenance plans for both production and other cloud environments
Develop and execute quality assurance, performance, recoverability, and failover tests on newly provisioned environments and report the results
Design the structure of build books that are to contain a detailed and current configuration of the environment, history of changes, operations schedule, rebuild and resource provisioning procedures
Maintain build books to ensure they reflect the current and complete configuration of the environment
Create and maintain play books containing scripts and templates to automate recovery, updates, rollbacks, etc
Periodically perform spot-checks to validate that provisioned resources align with build books
Coordinate system service schedule with other lines of support and produce schedule for software, firmware updates, upgrades and or replacement of virtual hosting instances in the enforce and monitor security
Maintain and administer service desk problem ticketing system
Monitor environment and application performance, generate metrics, and create dashboards
Prepare environment cost models and reports
Prepare implementation plans for technologies
Installs and monitors facets of technology
Configures and optimizes technical installations
Troubleshoots, and responds to user problems
Maintain up to date knowledge of technologies and products supporting technology
Conduct compliance monitoring, inventory auditing, change management, account auditing and review, automated resource discovery, system hardening
Administer Operating System (OS) and application patching procedures; and Identify typical ongoing operational support requirements day-to-day operations and troubleshooting processes, provisioning, maintenance, and security procedures, etc.
Expertise and Skills
Networks and Infrastructure, Systems Administrator >
Must-have : Please list 2 examples of projects where you have prepared and analyzed detailed computing infrastructure system requirements
Nice-to-have : Please list 2 examples of projects where you have installed, monitored, and stabilized facets of cloud platforms technology