BRON Animation - Desktop Support Technician
Bron Studios
Burnaby, British Columbia, Canada
3d ago

The successful applicant will work closely with the IT and Post Operations team to ensure that all IT equipment / software is functioning efficiently, enabling staff members to do their jobs as efficiently as possible.

If you like variety in your day, this is the job for you. Though your primary job will be Desktop Support, as a member of the IT team at BRON, you will be exposed to all areas of IT including Server Administration, Security, Network, System planning color calibration, media services and architecture.

Role & Responsibilities

  • Provide hardware and software support for all users on Windows, Linux and MAC OSX platforms
  • Log IT Tickets for tracking purposes
  • Create new machine builds and perform software installations
  • Maintain images of current workstation builds (Linux, Windows and MAC)
  • Maintain Hardware, Software and License Inventory lists
  • Administer User accounts
  • Perform Phone System Administration tasks
  • Perform Backup Administration tasks
  • Other System Administration Tasks that may be necessary
  • Documentation of internal IT procedures
  • Assist Facilities and Post Production Tech. teams with user moves etc.
  • Work with the IT and Post Production teams on planning the company’s future IT needs
  • Qualifications

  • 3 -5 years of experience in a Desktop Support role, preferably in the Media and Entertainment Industry, working with Windows, Linux and MAC OSX
  • Good troubleshooting skills
  • Good knowledge of Computer Hardware
  • Good knowledge of Linux, MAC and / or Windows System Administration
  • Good understanding of file compression, FTP and Digital Delivery applications
  • Good understanding and experience with MS Office, Exchange and / or Google Apps
  • Excellent communication skills both written and verbal
  • Linux bash scripting and / or python scripting experience would be an asset
  • Availability to work after hours and weekends if required
  • Knowledge of Industry Standard Software Autodesk, Adobe and The Foundry product lines preferred
  • Apply
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