The mandate of the Client Experience department is to envision, design, orchestrate, improve and measure the client experience at Tangerine in order to deliver forward banking to Canadians and deliver on Tangerine’s mandate of being a client-
centric organization. Areas of focus for the department are : Research, Strategy, Innovation, and Design.
Do you love solving business and customer problems with great user interface design? Are you known for both your creativity and attention to detail?
Do you constantly ask yourself how something can be done simpler, faster and better? Do you want to help build the next generation of banking in Canada?
We are looking for an Interaction Designer who brings with them a passion for experience design and a well-rounded background in human factors, information architecture, visual design and creative problem-
solving. As a Interaction Designer on Tangerine’s Client Experience Design team, you’ll design and wireframe the customer experiences for web, mobile and tablet.
You will collaborate with business and IT professionals to bring these experiences to life for our customers. You’ll tackle two key areas : customer experience (how people feel when they interact with Tangerine), and user experience (the process behind the customer experience).
You will understand all key moments of truths for customers and deliver micro-experiences that reinforce the simplicity of banking with Tangerine that will wow our Clients.
ROLE ACCOUNTABILITIES : MINIMUM QUALIFICATIONS : WORKING CONDITIONS :
The UX / UI Designer will be working in a traditional office environment and may be subject to special working conditions as needed by the business.
Special working conditions may cover a range of circumstances from weekend work to support builds, overtime, working with challenging clients.
DIRECT REPORTS :
DISABILITY ACCOMMODATION :
Tangerine will make reasonable accommodations for the known physical or mental disabilities of an otherwise qualified employee or applicant for employment, unless undue hardship to Tangerine would result.
Any applicant or employee who requires accommodation in order to perform the essential functions of a job should contact Human Resources or his or her supervisor.