Fraserway RV is Canada’s largest vertically integrated RV Company. Our full-service dealerships span from coast to coast, helping our customers feel at home wherever they are on their Canadian adventure.
We are industry leaders in selling, servicing and renting recreational vehicles throughout Canada and as a team do everything possible to ensure our customer’s vacation dreams are realized.
We're looking for a Customer Service Representative (CSR), Rentals for our Bedford, NS Location. This is a Full-Time, Seasonal position.
Job Responsibilities include but are not limited to :
Meeting & Greeting customers
Shuttling customers from / to hotels and the airport
Providing RV Rental information
Resolving any potential client issues with accuracy and efficiency
Walking customers through paperwork at pick up and drop off
Demonstrating features of the RV (Truck Camper & Motorhomes) at pick up
Checking in returning RVs, handling and solving customer complaints in a friendly manner
Helping out other departments as needed
To be successful in this role, you should possess the following Qualifications and Skills :
Be a person of integrity and always make a positive contribution to your work environment
Be reliable, punctual and hard-working
Have energy and passion for your work
Have excellent customer service and communication skills
Have a friendly outgoing personality and love working with an international clientele
Be fluent in English and German (German speaking is considered an asset)
Be confident working in a fast-paced environment and meeting tight deadlines
Care about people and have a desire to be part of a team who cares deeply about making customers' vacation dreams come true
Class 5 driver’s license is an asset
In addition to becoming part of an exceptional team, we also offer :
An incredible work environment
RV Rental Discounts for staff
An Employee Assistance Program at no cost to an employee
Company Matching World Vision Child sponsorship program.