Customer Service Representative
Fraserway RV
Bedford, NS B4A2T7, CAN
4d ago

Fraserway RV is Canada’s largest vertically integrated RV Company. Our full-service dealerships span from coast to coast, helping our customers feel at home wherever they are on their Canadian adventure.

We are industry leaders in selling, servicing and renting recreational vehicles throughout Canada and as a team do everything possible to ensure our customer’s vacation dreams are realized.

We're looking for a Customer Service Representative (CSR), Rentals for our Bedford, NS Location. This is a Full-Time, Seasonal position.

Job Responsibilities include but are not limited to :

  • Meeting & Greeting customers
  • Shuttling customers from / to hotels and the airport
  • Providing RV Rental information
  • Resolving any potential client issues with accuracy and efficiency
  • Walking customers through paperwork at pick up and drop off
  • Demonstrating features of the RV (Truck Camper & Motorhomes) at pick up
  • Checking in returning RVs, handling and solving customer complaints in a friendly manner
  • Helping out other departments as needed
  • To be successful in this role, you should possess the following Qualifications and Skills :

  • Be a person of integrity and always make a positive contribution to your work environment
  • Be reliable, punctual and hard-working
  • Have energy and passion for your work
  • Have excellent customer service and communication skills
  • Have a friendly outgoing personality and love working with an international clientele
  • Be fluent in English and German (German speaking is considered an asset)
  • Be confident working in a fast-paced environment and meeting tight deadlines
  • Care about people and have a desire to be part of a team who cares deeply about making customers' vacation dreams come true
  • Class 5 driver’s license is an asset
  • In addition to becoming part of an exceptional team, we also offer :

  • Industry-leading wages
  • An incredible work environment
  • RV Rental Discounts for staff
  • An Employee Assistance Program at no cost to an employee
  • Company Matching World Vision Child sponsorship program.
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