On-Call Artists - Downtown Toronto - Toronto, ON
THE ESTÉE LAUDER COMPANIES
Toronto, Ontario
23d ago

Responsibilities :

Customer Service (Builds Collaborative Relationships)

  • Uses exceptional artistry and communication skills to provide well-executed and expedient make-up application ensuring that each customer receives a personalized high touch experience
  • Educates the customer by teaching them how to execute the desired look
  • Enhances the customer experience by providing information about the latest beauty news and trends
  • Provides personalized after sales service to the customer with recommendations / event invitations in line with their interests to increase customer loyalty
  • Builds and maintains excellent working relationships with colleagues, peers, management, host retailer / mall management and all internal and external stakeholders
  • Treats others with dignity and respect
  • Demonstrates Learning Agility

  • Embraces and utilizes all business and education initiatives, programs and tools to personalize service to attract and retain customers
  • Keeps up to date with beauty and fashion news and trends, celebrity product / brand endorsements (beauty bloggers and vloggers, brand e-
  • commerce sites, etc.) to help drive a seamless consumer journey across all channels

    Strives for Excellence in Execution

  • Follows all operational policies and procedures to ensure that the store / counter achieves organizational and administrative excellence at all times
  • Actively participates in maintaining the work environment (housekeeping duties, re-stocking products, opening and closing duties)
  • Follows the time keeping and attendance policy at all times
  • Responds positively to feedback
  • Qualifications :

  • A minimum grade 12 education
  • College degree preferred
  • Cosmetic experience preferred
  • Ability to work in a fast paced environment including evenings and weekends.
  • Professional demeanor and ability to be flexible and handle change in a positive manner
  • We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

    Accommodations for job applicants with disabilities are available on request.

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