CLK 11R - Client Service Representative
Government of British Columbia
Nanaimo, BC, CA
4d ago

Job Requirements :

In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below :

  • Grade 12
  • Minimum of 3 years clerical or administration experience
  • Minimum of two years experience providing client service to individuals, organizations, government agencies and businesses
  • Experience in providing client service in an adversarial environment
  • Experience multi-tasking , often in demanding and fast paced environment
  • Experience with various computer applications, including Microsoft Office programs, Outlook and database applications
  • Experience independently planning, scheduling and organizing multiple priorities to meet deadlines
  • Experience communicating accurately and effectively, both orally and in writing with tact, diplomacy and confidentiality
  • Preference may be given to the following related job experience :

  • 4 years experience in providing client service to individuals, organizations, government agencies and businesses
  • Experience in preparing, reviewing or processing applications for Natural Resource permits (ie. lands, water, forestry)
  • Experience with natural resource legislation
  • Experience with revenue management
  • Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

    A Criminal Record Check (CRC) will be required.

    APPLICATION REQUIREMENTS :

    Cover Letter : NO - Please do not submit a cover letter as it will not be reviewed.

    Resume : YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

    Questionnaire (COMPREHENSIVE) : YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements.

    Please allot approximately 60 minutes to complete the questionnaire.

    IMPORTANT : Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

    Please ensure information provided in the questionnaire is supported in the resume.

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