Hotel Night Auditor
Best Western Plus Okotoks Inn & Suites
Okotoks, CA
1d ago
source : Government of Alberta

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Business Equipment and Computer Applications

  • Word processing software
  • Spreadsheet
  • Multi-line switchboard
  • Internet
  • Database software
  • Central reservation system (CRS)
  • Computerized bookkeeping system
  • Work Setting

  • Hospitality industry
  • Hotel, motel, resort
  • Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Investigate and resolve complaints and claims
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Handle wake-up calls
  • Provide customer service
  • Assist clients / guests with special needs
  • Maintain an inventory of vacancies, reservations and room assignments
  • Bondable
  • Criminal record check
  • Transportation / Travel Information

  • Own transportation
  • Own vehicle
  • Valid driver's licence
  • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods
  • Personal Suitability

  • Effective interpersonal skills
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Dependability
  • Organized
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