Project Manager
Toronto, ON, CA
15h ago

Requisition ID : 73793

Join the Global Community of Scotiabankers to help customers become better off.

Job Purpose

The Project Manager is responsible for Emergencies & Unplanned branch projects. Expectation to complete Major Projects for the Over 100M team as assigned by Director.

He / she is the Bank's initiator of communication with internal Bank groups to assess the problem, initiate course of action and assign resources to remediate the damage caused by unknown sources.

These decisions need to be made in real time regardless the time of day and execute on a timely and cost effective basis.

The incumbent is accountable to ensure that the premises are safe from a health and safety standpoint, water tight and are protected by security in order for the line of business can continue with only minimal disruption.

Communication with business line is key along with outlining responsibilities to each user group. The project manager must also hire, manage and motivate a team of specialists from restoration, sewage cleanup, fire damage, auto damage, natural causes including floods, wind or storms and vandalism.

The incumbent must ensure that the delivery of service is consistent with Bank standards and procedures, to customers, branches, Executives Offices’ departments and subsidiaries, as well as ensure the practice of the Bank's Guidelines for Business Conduct.


  • Provide timely, value effective, design and construction strategies for the Regions, in accordance with the business needs of line banking or service support groups.
  • Capable of reviewing and understanding leases. Communicate with landlords regarding responsibilities and discuss post incident.
  • On-call availability. Available to find immediate resolution, assist and strategize on how to secure and make building safe.
  • Work with internal Claims Team to provide documentation at their request for all aspects of the incident where required.
  • Manage Emergency branch projects and ensure all completed in a timely manner and minimize disruption to the Bank operation, within budget and in accordance with Bank standards.
  • Hire and manage a team of specialists from restoration, sewage cleanup, fire and auto damage along with natural causes including flood, winds or storm related damage.
  • If necessary hire architects, engineers, contractors and consultants to solve problems and design cost effectively solutions to meet business objectives.

    Communicate and manage all parties providing clear expectations from start to finish of the project.

  • Execute agreements and contracts to maximize value and protect and optimize the Bank's position in awarding of tenders or contracts.
  • Coordinate and provide timely and informative feedback on status of projects and recommendations for any issues or opportunities to Executive, business units, design and construction teams, etc.
  • Education / Experience

    The Project Manager performs an important role in being accountable for the delivery of assigned projects for the core Bank branch functions.

    This workload demands good management and performance execution, as real estate matters have many inherent issues which require resolution within rigid timing parameters for a geographically widespread portfolio of locations in which price and scope of work is subject to negotiation, markets differ, reliable information is not always available and landlord, contractors and consultant interests compete.

    The achieved results affect the Bank's going forward business plans, by virtue of cost, operational design and efficiencies and bank image -

    all affect the bottom line profitability as these decisions affect branch performance and costs.

    The incumbent must have knowledge of design, construction and business practices in order to adeptly manage the complexity of property issues in the context of providing real estate solutions for the Bank's representational, operational and business initiatives.

  • Also, a capacity for cross-functional and multi-disciplinary work, and a complete understanding, with strong execution, of construction and design;
  • negotiating tactics and strategies; quantitative analytics, technology; legalities; municipal development processes; property taxation;
  • finance and accounting is critical. This know how is required to initiate, establish, co-ordinate, manage and execute the real estate process to obtain desired results, since implemented construction and design solutions have a long-

    term space and financial impact on the Bank.

    Strong human relations skills are essential. The incumbent must initiate contact and build communication loops with Bank user groups to assemble cross-

    department interests and achieve consensus strategy decisions. As well, he / she must manage a team of design and construction consultants, often with competing interests.

    Persuasive, but tactful, negotiating ability and mutual sensitivity are critical and fundamental skills. Autonomy is expected as self-

    initiative is required to deal with most situations, but within the broad parameter of Senior Management policy directives / strategies, and concurrent with team conduct to work with colleagues on related issues and to share knowledge.

    The inherent challenges of each real estate portfolio and project are unique. A guiding reference to develop solutions and effect good results is not usually available.

    As such, the Project Manager needs conceptual creativity to identify challenges and opportunities, and crisp and clever logic.

    The incumbent requires self-initiative, resourcefulness and strong organizational ability to manage a diverse range of interests and issues.

    Excellent oral and written communication skills are also required to make verbal presentations and prepare report recommendations.

    Knowledge and experience with personal computer hardware and software is necessary to prepare reports, correspondence, budgets and schedules.

    A high level of energy, enthusiasm and commitment is also necessary.

    PC skills required include Word, Excel, Outlook and electronic file management. A high level of energy, enthusiasm and commitment is also necessary.

    He / she must be flexible and reliable to conduct work within a team environment, willing to share knowledge and ideas, and display initiative in most situations as autonomy is expected.

    University degree / College diploma in specializing in real estate and or / construction related discipline. Minimum 5 years’ experience in the field of construction management.

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