Day & Ross Transportation Group
Hartland, New Brunswick, Canada
6d ago

The Day & Ross Transportation Group is currently seeking a full-time Planner for our Freight division in Hartland, NB.

Responsible for dispatching units to pick up and deliver freight and for the monitoring the performance of drivers. As a Planner you are responsible for the movement of loads and trucks in Eastern Canada.

It is your responsibility to ensure your primary objective is a safe efficient on-time movement of all customer loads. This will be accomplished by working collaboratively with the customer service and fleet management teams.

This position is all about communication, problem solving and efficient use of resources.

With a focus on quality customer service that extends to our valued employees, Day & Ross has been continuously recognized as an honored recipient of Canada’s Best Managed Companies since 2005.

We offer our full-time employees a generous Benefits package and a company matched Pension plan.

Day & Ross Freight is committed to an exceptional customer experience. We achieve this by being : authentic, committed, caring, trusted, and enthusiastic.

To be successful in this role, you will exceptionally complete the following (not an exhaustive list of responsibilities) :

  • Participates as a team member, no direct reports but provides direction to the team supporting effective solutions. Supports this by identifying system imbalance and executes solutions based on on-
  • time service and operational efficiencies.

  • Completes task associated with initiatives and day to day activities in proactively identifying opportunities / solutions that will impact productivity and service 2-3 days forward.
  • Responsible to make decisions within established guidelines referring to Load Assignment / Power Board, On-time performance and the movement of freight in the most economical way.
  • Fosters positive working relationships by promptly replying to inquiries from CSR, Sales and Fleet Managers, responding within the established guidelines.
  • Quality based on mutual respect, friendly, customer and team focused.

    To be qualified for this role, please ensure your resume clearly displays some or all of the following :

    Education and Training

  • Minimum high school education; additional education or training in office administration and / or computer usage is a strong asset.
  • Experience

  • Experience in the transportation industry would be an asset, particularly dispatch or dock with knowledge of equipment and safety requirements in the industry, as well as use of a computer.
  • Skills and Attributes

  • Advanced communication skills.
  • Computer skills : MS products, AS400, web based programs.
  • Strong conflict resolution skills.
  • Ability to work deadlines in high transactional environment.
  • Results focused.
  • Exceptional judgment and decision making.
  • Ability to multi-task, in a deadline driven environment.
  • Strong sense of urgency.
  • Ability to work a flexible work schedule.
  • Languages

  • English, other languages an asset.
  • Supervision

  • Able to work with limited supervision.
  • The working environment can include extended periods sitting in a work station working on a computer and on a phone, including data entry.

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