Flexforce - Customer Engineer II
Abacus Service Corporation
Edmonton, AB, CA
6d ago

Description / Comment :

ACTUAL ADDRESS : 100- 18119 105 Ave NW

Tech must be computer trained, POS and cisco networking exposure and at least 3 years' experience.


Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory with the goal of keeping our customers completely assured and satisfied.

Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support.

Unleash your manual skills on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters.

We're talking Ethernet, Token-Ring, StarLAN, NetBIOS, X.25 the whole gamut.

Build great working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs).

When issues come up, your job is to respond them by either handling them, or by pulling in the proper associate, team member, or territory manager who can.

Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). You'll surely always be on the lookout for preventative measures you can take to correct any and all technical problems before they happen.

Capture customer information so that we can complete any invoicing, as well as stay in contact to ensure we're providing the best possible service.


High School Diploma or GED (though we'd prefer an Associate's Degree)

Up to three years of related experience (but more than that is always a plus)

A+ Certification, CompTIA, N+ Certification, PC skills, basic electronic skills, and some specific hardware and operating system familiarity

Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000

Knowledge of systems architecture, database management systems, and network and systems management systems

Must be a local candidate (this position is not eligible for paid relocation)

Must be authorized to work in the Canada

Must have a valid driver's license and driving record that satisfies Client fleet requirements

Must pass the Company's background check requirements, including credit check, criminal, driving record, and drug screen

Ability to perform essential functions of the job with or without a reasonable accommodation for a disability or based on religion

Essential functions of this position include prolonged travel with driving up to approximately 8 hours per day, rotating shifts, carrying and lifting tools and parts weighting up to 50 lbs.

and bending, squatting, walking, standing and / or sitting for prolonged periods of time

P.S. :

A CE II may be dispatched daily on a call-by-call basis. Also, this position conducts work at customer site(s) and local Client offices.

Hours : 8 : 00am to 5 : 00pm

Location :


Education : Additional Job Details :

Additional Job Details :

in addition to hardware skills, this candidates should have experience in computer networking ( for example : cisco routers and switches experience )


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