Customer service representative - Montreal - Retail industry
Randstad
Montréal, QC, Canada
3d ago
source : Jobillico

Do you have a strong interest in the fashion industry? Are you passionate about customer service? Would you like to work in a beautiful work environment in beautiful offices?

We are looking for bilingual customer service agents to work for this beautiful and growing Canadian company.

Salary : 17$ per hour

Schedule : Two possible schedules : you need to be available from Monday to friday between 9am - midnight and weekends between 8 and 8.

Your days off will always be 2 consecutives days. 37,5 hours per week. Open for part time if you are a student that will go back to school.

Start time : As soon as possible

duration of contract : Minimum of 6 months

Here are the tasks you will have to perform as a customer service agent :

  • Taking inbound calls regarding requests from stores and customers who shop online
  • Communicate with customers via instant messaging
  • Providing high quality customer service and finding solutions for customers and stores
  • Ensure that policies and rules are followed by properly completing notes in the company system.
  • Participation in certain special projects
  • Identify opportunities to increase customer loyalty
  • Advantages

  • Work from home during covid-19 crisis
  • Very nice working environment (Includes a lot of services and places to relax!)
  • Accessible via public transit
  • Being part of a dynamic team
  • Quick hiring process
  • Qualifications

  • Bilingualism or advanced English (written and spoken)
  • Have a computer, cellphone, and earphone for the period you will be working from home
  • Comfortable with Excel, Word and Outlook software
  • Customer service experience in a call centre or in-store environment
  • Speed of understanding and execution
  • Dynamism and initiative
  • Loving the world of fashion
  • If you recognize yourself in this description, don't wait any longer and send us your CV to charles-etienne.meloche randstad.

    ca and hakeem.caron randstad.ca

    A great opportunity to work in the fashion industry!

    Phone Number : 514.350.1006

    Fax Number : 514.350.0034

    Randstad Canada

    Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

    Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

    Information received relating to accommodation measures will be addressed confidentially.

    For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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