DevOps production support
Montreal, CA
6d ago

Information Technology Technologies de l’information

Planaxis / Talan Canada is currently seeking an DevOps production support for a permanent position in MontrealThe DevOps production support engineer will be part of a multi-

disciplined team defining and building solutions to automate day to day processes with a view of providing more efficient platforms for users.

The candidate must help drive improvements to processes and help design automated enhancements with a view of continual improvement.

The role is centred on an agile DevOps mind-set and requires a wide range of technical skills :

  • Have appreciation of production readiness and work with teams to understand user requirements
  • Provide L1 / L2 support on the DevOps platform for users globally
  • Make sure the production DevOps platform is up and running properly 24 / 7
  • Define strategies on monitoring and capacity management
  • Work to a set of prioritised tasks ensuring regular updates ensuring the target solution remains the key focus
  • Understand phased delivery to ensure work is completed to a defined specification and schedule
  • Rollout new releases and patches to the platform
  • Help identify efficiencies in processes and contribute to their automation
  • Thoroughly test automated processes ensuring they are robust and meet requirements
  • Provide feedback and propose solutions to management on performance, capacity and design issues
  • Document designs and architectures and distribute minutes and meeting actions
  • Skills and Qualifications

  • 5 years+ of experience in a production support or similar role.
  • Practical knowledge of performance and capacity management from an application, database and network perspective
  • Strong aptitude for automation. Strong DevOps mind-set
  • System administration In-depth knowledge in Linux / Unix and good knowledge on Windows systems
  • Good general understanding of global infrastructure, firewalls, networking, load balancing
  • Monitoring Experience in managing monitoring tools (such as ITRS Geneos, Promotheus) and performance profiling
  • Automation Experience of automated test and release cycles and server automation tools such as Ansible, Bladelogic, Jenkins, artefactory, bitbucket, git and integration with security vaults
  • Experience in migrations from legacy platforms to new solutions ensuring technology evolution is maintained
  • Knowledge of programming and scripting methodologies and demonstrable proficiency in writing code in one or more of the following languages; Python, Perl
  • Understanding of user and server authentication enabling end to end automated release cycles whilst ensuring security is a primary consideration
  • Understand of cloud based platforms and solutions and delivery of PAAS solutions
  • Experience in Jira, Confluence and ServiceNow
  • Desirable Skills - Assets

  • Containers exposure to Docker and Kubernetes
  • Scripting strong skills in Ansible, desirable skills in Python
  • Security - Knowledge of and API interaction with Cyberark or Vault
  • Databases exposure to or skills in SQL Server, Oracle and noSQL DBs
  • Understanding of application lifecycle and Agile methodology
  • Good tasks management, prioritisation, risk management
  • Appreciation of production processes, including change and release management, incident and problem management
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