Bilingual Client Care Counsellor
Morneau Shepell
2d ago

with a competitive benefits package.

  • You will receive a robust training program that prepares you for your role.
  • You will benefit from growth opportunities in a company that promotes from within.
  • You will work in an environment that values employee engagement, innovation and client service excellence.
  • Succeeding as a Bilingual Client Care Counsellor will require the following core qualifications and skills

  • Completed a Clinical Master’s Degree in either Social Work, Sexology, Clinical Counseling, Clinical Psychology or another clinical field of study
  • Bilingual in English and French, both written and spoken are mandatory
  • Be a member of a Canadian Professional Association such as CCPA (), or a member of a Professional Order
  • Strong Computer skills and mastering current software and applications (such as Microsoft Office)
  • Strong risk assessment skills with regards to Child Welfare / Safety concerns, Suicide / Self-Harm, Substance Abuse etc.
  • Good clinical judgement and understanding of your responsibilities regarding confidentiality
  • S trong work ethic and professionalism
  • Abilities to work over the phone and through chats
  • Ability to adapt to both the ever changing client and organizational needs
  • Ability to work in a fast-paced environment and to multi-task when needed
  • Strong empathy and listening skills
  • Flexibility to work shifts, weekend’s evenings etc. as per business needs
  • Professional Development

    By working at our Care Access Center, you will have the opportunity to develop a variety of professional skills as well as address constructive, interesting and rewarding challenges.

    The diversity of the clients and the problems encountered will allow you to develop your skills rapidly as a clinical practitioner.

    In addition, you will have the opportunity to share your clinical knowledge with a multidisciplinary team of more than 50 clinicians from various fields! Different avenues, depending on opportunities, are also possible in terms of advancement for those demonstrating excellence in their work, as Morneau Shepell continues to grow and offer different modalities to support our clients (telecounselling, face-to-face, chat counselling, etc.).

    Job Grade : MS3

    Fulfilling work that matters

    Morneau Shepell is in the business of helping organizations help their people and in the process, we strive to elevate ours.

    We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve.

    We appreciate the interest of every applicant; however, we contact only those selected for an interview.

    Find your fit with us. Follow us on , and .


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