People Operations Manager - Knix
Talent in the 6ix
Toronto, Ontario, USA
3d ago

Knix is a direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free.

Launched in 2013, we are one of the fastest growing companies in Canada and globally recognized as an innovator within the apparel space.

Our growth has been off the charts, from headcount to business operations to revenue we’ve more than doubled in the last two years.

With that growth comes opportunity, challenges and amazing initiatives. It’s also where you come in.

We’re looking for a growth focused HR Manager to help drive our team forward. At Knix we don’t just talk about our employees being our greatest asset, we live it every day.

Our hopes for our People Team in 2022 are big! We want this to be a role that catapults our team and your career.

We’re looking for someone who thinks big, brings empathy and a focus on building scalable processes, strengthening employee relations, growth and development.

You should be a People Manager who knows how to balance the needs of the business and the needs of the people. Someone who loves building a great place to work where employees feel heard but also grow into strong professionals.

About You

  • You bring at minimum 5 years of experience in People Operations with a minimum of 2 years as a manager of other great people!
  • You’ve worked in a high growth, fast paced and extremely iterative environmentYou are passionate about building programs and policies that can scale and evolve with an organization, where we are today will not be where we will be in six months
  • You are focused on empowering employees, creating a best in class employee experience and a culture that breeds engagement and success
  • You have a growth mindset and are always learning about innovative trends and emerging technologies to ensure we provide continuous improvements as the organization scales
  • You thrive in dynamic environments, can work with a sense of urgency and moving targets, while providing results that meet the ever-changing needs of the business to best support our people
  • You are collaborative and can work with cross-functional partners creating win-win situations with optimal results
  • Most importantly you’ve built great programs from scratch before.
  • This role is an opportunity to really come in and develop great initiatives, there is an immense amount of support from our leadership team and 2022 is ALL about People Ops.

    To be truly successful and satisfied in this role you have to want to build and deliver.

    About the Opportunity

    Here are just a few of the exciting areas we are looking for this Manager to own and drive towards success

    Employee Relations

  • Consult / advise managers and teams on issues related to policy, programs, process and legislation
  • Work closely with managers to ensure employee relations issues are handled professionally and effectively
  • Policies & Compliance

  • Research and develop company policies and procedures for our HQ and retail teams as we scale to support business needs
  • Manage Health and Safety (H&S) committee work for the Toronto head office and retail stores
  • Total Rewards

  • Support the management of compensation, benefits and GRSP, base pay and bonus programs and our continuous performance management / feedback program
  • Own the administration of group benefits, providing information and support to employees as required
  • Support Payroll with the setting up and onboarding new employees
  • People Programs Develop and continuously improve People operations and program delivery, including

  • performance management (30 / 60 / 90 and bi-annual), growth and development plans
  • Compensation Strategy
  • Own the selection and support the implementation of an HRIS platforms
  • Onboarding - help develop a best in class onboarding program to help increase retention and reduce time to contribution for all new hires
  • Analyze HR metrics and use the data to help drive business decisions
  • Maintaining the HR dashboard for decision-making
  • Support internal communications to provide greater transparency on all levels
  • Additional Qualifications :

  • Knowledge of Canadian Labor laws : policies, procedures, compliance and practices related to Workplace Health and Safety, Employment Standards Act, etc.
  • additional knowledge of US labour & employment laws would be an asset

  • Working knowledge of contract law as it pertains to building and interpreting employment contracts as well as experience in benefits administration & interpretation of group policy
  • Demonstrated knowledge of organizational structures, aligning HR strategy to business objectives, and understanding how to improve upon the employee experience through management of the employee lifecycle
  • Strong written and verbal communication skills, with experience influencing and collaborating with leaders at all levels of the organization
  • Strong analytical skills with an ability to manage and analyze data from multiple sources to provide recommendations & create best practicesAbility to handle sensitive and confidential matters with professionalism and a high degree of discretion
  • How we Hire

    Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature.

    Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with.

    Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community.

    We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

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