Continually motivates team and performance through recognition programs, store contests, customer compliments, etc
Provides mentorship to teams and influences continuous growth, exemplifying FGL’s Leadership Brand
Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information
Demonstrate and follow up on execution of FGL visual compliance standards, store maintenance and pricing standards
Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control
Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards
Create and / or monitor the creation of efficient store weekly scheduling for both sales and support functions
Customer Service :
An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same
Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
Create development plans and conducts annual appraisals for management team; support and coach to improve any performance gaps, and conducts ongoing coaching to improve team
Complete and hold team accountable to complete required training within timeframes
Develop and leads recruiting and hiring strategy for store, maintains a complete team
Create succession plans through continuous training and development
Who you are We are looking for individuals who are :
Business Savvy you have a customer focused mindset and can plan, execute, and drive sales
Leaders you lead by example and have a passion for coaching, developing, and inspiring your team
Culture and brand ambassadors you love the work and take pride in our brand
If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be. What you bring
3-5 years retail experience managing (big box) required; experience as a Customer Service Manager or Store Operations Manager within a Sporting retail environment an asset
Demonstrated retail math and accounting skills; fundamental computer skills an asset
Previous experience mentoring teams and building out daily plans for department and store
Post-Secondary education in Retail Management or Business Administration an asset
Why us Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers.
As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around.
From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Top Employers.
To learn more about this team and the Canadian Tire family of companies follow us on LinkedIn.Sport Chek is an equal opportunity employer.
We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees their diverse backgrounds, abilities and experiences make our business stronger.
If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
Sport ChekSaskatchewan-Prince AlbertPermanentFull-time