Assistant Director, Talent & Culture (maternity leave coverage)
Fairmont Hotels & Resorts
Banff Springs, Banff, Canada
8d ago

Reporting to the Regional Director, Talent & Culture, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and engaging service
  • Responsible for managing and overseeing the daily operation of the Talent & Culture offices (including recruitment, benefits, occupational health & safety, worker’s compensation board, and administration), as well as the performance and development of Talent & Culture team members, including six direct reports
  • Oversees and advises on talent acquisition processes, programs and initiatives within the hotel (approximately 700 new hires annually with a total of 1,000 positions filled), as well as supporting the induction process
  • Advises, guides and assists leaders (leadership team of 220+) with the interpretation and consistent application of Talent & Culture policies, procedures, programs, activities, decisions, as well as all legislative requirements
  • Reviews and follows up on all employee discussion forms, colleague performance reviews and exit interviews
  • Addresses and handles colleague relation concerns as the first point of contact, as well as facilitates escalated disciplinary meetings for a colleague base of up to 1,400
  • Assists with Staff Housing concerns and initiatives as needed
  • Assists the Regional Director, Talent & Culture with developing, coordinating, and executing the Talent & Culture strategy, as well as all Talent & Culture programs, events and initiatives
  • Responsible for facilitating various leadership training, as well as assisting with other training as required
  • Member of senior leadership team / Steering Committees and contributes to all initiatives
  • Ensure departmental representation on all hotel committees
  • Supports and drives the Heartist Recognition Committee, Social Committee and Health & Safety Committee
  • Other duties as assigned
  • Qualifications :

  • Previous human resources or operational leadership experience, at least two years, within a similar establishment is required
  • Computer literate and excellent skills with all Microsoft Window applications required
  • Proven interpersonal and communication skills, both verbal and written
  • University / College degree or diploma in a related discipline is preferred
  • Previous experience with talent acquisition is preferred
  • Previous experience with HRIS / HR Manager systems, Taleo Recruiting, Time & Attendance Enterprise, and Ceridian InSync is an asset
  • CHRP designation or candidate working towards designation is an asset
  • Organized, energetic, innovative and passionate about Human Resources and hospitality
  • Highly responsible & reliable
  • Ability to demonstrate tact and diplomacy in an environment of confidentiality with the ability to balance common sense, empathy and business acumen
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest / colleague / leaders needs, remaining calm and courteous at all times
  • Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization

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