Bilingual Technical Writer
BeachHead
Toronto, Ontario
4d ago
  • Date Posted Feb 14, 2020
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 10280
  • Are you a self-motivated technical writer and a great communicator? Do you enjoy developing and delivering high quality, user-friendly documentation?

    Are you comfortable collaborating with a team to create meaningful content? Can you thrive in a fast-paced environment, managing multiple deadlines, competing priorities and client demands concurrently?

    Then, here is an opportunity for you!

    Working with one of our top financial clients, this role calls for a Bilingual Technical Writer who will support multiple Lines of Business including Retail Operations, Banking Centres, Contract Centres, Capital Markets & Wealth Management, and INTRIA.

    The ideal candidate will be interacting with Subject Matter Experts from among the operations teams, front-line teams, as well as coordinating with the editing team, translation teams, and publishing teams.

    The main function of this role is to write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions.

    A successful candidate is responsible for organizing, editing and maintaining technical records and files. This role is to help with day-to-day maintenance requests.

    Will be managing the existing library of documentation, making updates are requested by the business.

    Responsibilities :

  • Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology
  • Maintain records and files of work and revisions
  • Confer with client to establish technical specifications and to determine subject material to be developed for publication
  • Desired Skill-Set :

  • 2+ years of experience in technical writing
  • Skilled at writing in plain language
  • Strong communication skills, both written and verbal
  • Time management skills
  • This team does their writing in Word and publishing in PDF. This resource will need to be comfortable using Word Templates.
  • HTML knowledge / experience
  • Nice to Have :

  • Bilingual English & French
  • Relationship Management skills, able to work in a consultative capacity and elicit the requirements from business partners and SMEs
  • Previous Financial Experience preferred
  • Any technical writing education or certification
  • BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.

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