Under the direct supervision of a licensed Pharmacist, the assistant works under the guidance of the Pharmacist to process prescription refills, perform ODB and private third party billing, interacts with Patient Assistant Programs, prepare infusion clinic meds, home delivery medication,and patient scheduling requirements.
The assistant may also be required to assist with preparing medications and monitor inventory.
DUTIES AND RESPONSIBILITIES
Assist the pharmacist in maintaining federal, provincial, and local laws, accrediting body standards, and Policies and Procedures (P&Ps).
Schedules patient for repeat medications
Perform prescription data entry to track drug lot numbers as required
Assists the pharmacist in preparing required infusion supplies for delivery of medication
Assists the pharmacist in entering prescriptions into the prescription software (Kroll), and filling / billing such prescriptions
Assists the pharmacist in filling refill medications through the prescription software (Kroll)
Communicates with patients regarding their third party insurance provider, or ODB, to resolved billing issues
Communicates with patients’ third party plans, or ODB, to troubleshoot rejected claims
Assists the pharmacist in preparing compounding sheets for the preparation of medication
Assists the pharmacists in the preparation and labeling of medications as allowed by law.
Appropriate assembly of drugs and supplies by matching codes and quantities from the compounding document,
Correct labeling of product,
Ensuring compounding product gets matched to the right delivery just prior to shipping
Assists the pharmacist in maintaining appropriate inventory levels.
Orders, receives and stores medications and supplies in appropriate environment
Performs physical inventories according to (P&Ps)
Maintains pharmacy records including filing and documenting required information on dispensing records.
Communicates appropriately with all members of the healthcare team.
Documents appropriately according to P&Ps, all activities using required paperwork (logs)
Participates in Performance Improvement and Quality Assurance activities education programs and department / branch meetings.
Performs other duties as assigned
Education and Experience
Pharmacy Assistant Certificate / Diploma from an accredited institution is preferred.
Experience in a busy community pharmacy setting or specialty pharmacy setting is preferred.
Experience working with Kroll is preferred
Other Skills and Abilities
Organized and disciplined